Title: Really Simple SSL Causing Problems with Installing/Upgrading Plugins
Last modified: July 19, 2023

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# Really Simple SSL Causing Problems with Installing/Upgrading Plugins

 *  Resolved [techwhiz92](https://wordpress.org/support/users/techwhiz92/)
 * (@techwhiz92)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/really-simple-ssl-causing-problems-with-installing-upgrading-plugins/)
 * Hello,
 * I’ve been encountering issues with my WordPress website lately. Specifically,
   I am experiencing unusually long installation and upgrade times for plugins, 
   and sometimes, these operations fail entirely due to a “connection timeout”.
 * Upon enabling the WP_DEBUG_LOG flag, I discovered the following error messages
   in the log:
 * `[19-Jul-2023 16:42:41 UTC] PHP Warning: file_get_contents(https://downloads.
   really-simple-security.com/rsssl/vulnerabilities/V1/plugin/updraftplus.json):
   Failed to open stream: Connection timed out in XXX/plugins/really-simple-ssl/
   security/wordpress/vulnerabilities.php on line 784`
 * `[19-Jul-2023 16:49:50 UTC] Could not download file from https://downloads.really-
   simple-security.com/rsssl/vulnerabilities/V1/plugin/disable-dashboard-for-woocommerce.
   json`
 * It appears that my website is having trouble accessing data from [https://downloads.really-simple-security.com/](https://downloads.really-simple-security.com/).
   When I tried to directly access [https://downloads.really-simple-security.com/rsssl/vulnerabilities/V1/plugin/disable-dashboard-for-woocommerce.json](https://downloads.really-simple-security.com/rsssl/vulnerabilities/V1/plugin/disable-dashboard-for-woocommerce.json)
   from my web browser, I received an “access denied” message.
 * I wanted to check whether this issue is unique to me or if other users are experiencing
   similar difficulties. Is there a known issue with accessing these files? Could
   this be a regional issue specific to my country’s IP address?
 * Thank you,

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/really-simple-ssl-causing-problems-with-installing-upgrading-plugins/#post-16907657)
 * Hi [@techwhiz92](https://wordpress.org/support/users/techwhiz92/),
 * Thanks for reporting the issue. It appears this particular file for this plugin
   does not exist on the server. Because of that, there is a timeout on the request.
   We’ll investigate why the file is missing and get back to you on that.
 * In the meantime, you can temporarily disable the vulnerability detection in settings/
   vulnerabilities to prevent this from slowing down plugin updates or installations.
 *  Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/really-simple-ssl-causing-problems-with-installing-upgrading-plugins/#post-16907687)
 * I have created a fix to catch a not existing file, you can find the plugin with
   the fix here (the zip can be downloaded from the green button, then install instead
   of your current version).
 * [https://github.com/Really-Simple-Plugins/really-simple-ssl/tree/catch-not-existing-file-json](https://github.com/Really-Simple-Plugins/really-simple-ssl/tree/catch-not-existing-file-json)
 * After testing it will get merged.
 * We will also investigate while the file isn’t there, but a missing file should
   not cause a problem on the website course.
 *  Thread Starter [techwhiz92](https://wordpress.org/support/users/techwhiz92/)
 * (@techwhiz92)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/really-simple-ssl-causing-problems-with-installing-upgrading-plugins/#post-16909561)
 * Thank you, Rogier! Really appreciate your swift responses to the community.
 * Marking this as resolved.
 *  Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/really-simple-ssl-causing-problems-with-installing-upgrading-plugins/#post-16909948)
 * The files are now generated again, the patch to catch not existing files will
   be included in the next release.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Really Simple SSL Causing Problems with Installing/Upgrading Plugins’
is closed to new replies.

 * ![](https://ps.w.org/really-simple-ssl/assets/icon-256x256.png?rev=2839720)
 * [Really Simple Security - Simple and Performant Security (formerly Really Simple SSL)](https://wordpress.org/plugins/really-simple-ssl/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/really-simple-ssl/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/really-simple-ssl/)
 * [Active Topics](https://wordpress.org/support/plugin/really-simple-ssl/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/really-simple-ssl/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/really-simple-ssl/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/really-simple-ssl-causing-problems-with-installing-upgrading-plugins/#post-16909948)
 * Status: resolved