Hi,
When activated, Really Simple SSL does three things:
– change the home_url to https
– fix mixed content
– add a redirect to https.
When the plugin is activated, but the “activate SSL” button is not clicked, the mixed content fixer is active. In the video this didn’t cause an issue. This leaves the home_url on https, and the redirect.
You could try what happens if you change the home_url to https:
– Deactivate Really Simple SSL
– Go to settings/general, and change the site url and home url to https, and save.
To check if the redirect to https is causing the problem, you can disable the wp redirect in settings/ssl.
Lastly, you can check what happens if
– You activate Really Simple SSL
– Rename the plugin folder to really-simple-ssl-bkp
Then your site stays SSL, but the plugin is not active anymore.
This might tell us what the cause is.
Thread Starter
mamil
(@mamil)
Hello –
I tried all options including renaming the plugin. Unfortunately, the WordPress menu bar was always available. When I renamed the plugin, I had disabled the cache plugin.
Please advise.
Thank you,
Maria
When you rename the plugin, you effectively deactivate it. The difference with deactivating through WordPress is that this does not change the domain back to http. In some cases the plugin adds a WP code fix in the wp-config.php, which is also removed on deactivation.
So if renaming the plugin does not clear the problem, it can only be the domain being https, or (if it’s inserted), the fix in the wp-config.php. One of these is causing your problem.
I’m assuming you didn’t enable the .htaccess redirect. If so, you could test disabling that too.
If you can check which of the three is the actual problem, we can take it from there.
With plugin deactivated
– domain https
– wpconfig fix (if existing when plugin is activated)
– .htaccess (if you enabled it)
Thread Starter
mamil
(@mamil)
could I please provide you the credentials to login to the admin, so you can take a look? I’m concerned I didn’t follow the steps you advised.
I’m pretty sure the problem only occurs when your site_url/home_url is https. This in itself is not a feature of Really Simple SSL, but as activation/deactivation changes to https and back, it seems this way.
Possibly you need to re-save the settings in the membership plugin, so all settings get reset to https instead of http. You might ask the membership developer if there are any steps that need to be taken when a domain changes, which is in fact what happens when you activate Really Simple SSL.
If you want you can send credentials through our support form at https://really-simple-ssl.com/support. But based on your input I don’t expect any new insights.
