Title: recaptcha console error
Last modified: October 4, 2024

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# recaptcha console error

 *  Resolved [Jeroen Rotty](https://wordpress.org/support/users/jeroenrotty/)
 * (@jeroenrotty)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/recaptcha-console-error/)
 * I get a console error failing on one form only and not on the other on the same
   site, which is odd? It makes it fail to even write the entries or send e-mails.
   We only found this out like 3 weeks without having entries.
 * The console error can be seen in: [https://snipboard.io/1dIvYB.jpg](https://snipboard.io/1dIvYB.jpg)
 * Does this look familiar?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Jonathan Martínez](https://wordpress.org/support/users/jonathanenlared/)
 * (@jonathanenlared)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18054962)
 * Hey [@jeroenrotty](https://wordpress.org/support/users/jeroenrotty/) . Thanks
   for reaching out.
 * Could you share an URL where the form is published? Thanks.
 *  Thread Starter [Jeroen Rotty](https://wordpress.org/support/users/jeroenrotty/)
 * (@jeroenrotty)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18055078)
 * I’ve already deleted the recaptcha field from the form and it worked after. But
   I think it is due to how it was/is implemented within a popup (this is a site
   I inherited from another dev and I don’t know specifics about how they built 
   this).
 * I just disabled recaptcha for this specific popup form. I hope not to get much
   spam into it as it is in a popup.
 * But I can’t share a URL …
 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18057868)
 * Hi [@jeroenrotty](https://wordpress.org/support/users/jeroenrotty/)
 * Disabling reCAPTCHA for the specific popup form is a practical short-term solution
   to the issue you’ve encountered. To minimize spam, consider implementing alternative
   spam protection methods that do not rely on reCAPTCHA, such as Akismet or the
   anti-spam plugin by Cleantalk. These can provide an additional layer of security
   without affecting the user experience within the popup.
 * For more information on spam protection, please refer to our documentation here:
   [https://formidableforms.com/knowledgebase/add-spam-protection/](https://formidableforms.com/knowledgebase/add-spam-protection/)
 * If you encounter any further issues or have additional questions, please let 
   us know.
 * Best,
   Nathanael.
 *  [Natacha](https://wordpress.org/support/users/chickwithbob/)
 * (@chickwithbob)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18078430)
 * We have the same issue, and ours ALSO only started a few weeks ago. 
   We have 
   had to remove the reCaptcha from all our forms which is not ideal.Our forms are
   also loading within a popup (the latest Fancyapps Fancybox v5)
 * [@jeroenrotty](https://wordpress.org/support/users/jeroenrotty/) – I am curious
   to know if you have the Hubspot plugin installed?
 * We have narrowed down the issue occurring when the Hubspot plugin is active.
   
   Note it doesn’t have to be connected to an account for the issue to occur.
 * My guess is that something has recently changed with one of the plugins regarding
   their reCaptcha implementation, since this has only recently started happening.
   Both plugins were running alongside each fine for us for a long time.
 * We cannot disable Hubspot as it automatically populates data into our CRM from
   our Formidable Forms.
 *  Thread Starter [Jeroen Rotty](https://wordpress.org/support/users/jeroenrotty/)
 * (@jeroenrotty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18078657)
 * Hey [@chickwithbob](https://wordpress.org/support/users/chickwithbob/),
 * No, my 2 sites with this form plugin did not include HubSpot plugin, and it was
   custom made into a popup for one specific form. That’s the form that stopped 
   working together with the recaptcha field … so. We only had to disable it on 
   this form.
 * So I can’t confirm nor deny if HubSpot is your cause of error.
 *  [Natacha](https://wordpress.org/support/users/chickwithbob/)
 * (@chickwithbob)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18078694)
 * [@jeroenrotty](https://wordpress.org/support/users/jeroenrotty/) – thank you 
   for confirming.
 * We have identified that it is definitely the combination of having the official
   hubspot plugin active alongside Formidable that stops the Captcha fields from
   loading in our Formidable forms, hence I assume that a plugin that also uses 
   reCapture may clash with Formidable.
 *  Thread Starter [Jeroen Rotty](https://wordpress.org/support/users/jeroenrotty/)
 * (@jeroenrotty)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18078707)
 * Yeah most likely conflicting multiple (external) calls …

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 4 participants
 * Last reply from: [Jeroen Rotty](https://wordpress.org/support/users/jeroenrotty/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/recaptcha-console-error/#post-18078707)
 * Status: resolved