Title: reCaptcha not loading, js error
Last modified: August 26, 2021

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# reCaptcha not loading, js error

 *  Resolved [Andrius Vlasovas](https://wordpress.org/support/users/vlaskiz/)
 * (@vlaskiz)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/recaptcha-not-loading-js-error/)
 * Hey,
 * just installed this according to instructions, all seems set properly and there’s
   an issue with following in browser console:
 * recaptcha__en.js:38 Uncaught (in promise) Error: reCAPTCHA placeholder element
   must be empty
    at recaptcha__en.js:38 at recaptchaCallback (wpcf7-recaptcha-controls.
   js?ver=1.2:38)
 * Therefore the captcha does not load, any ideas?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [IQComputing](https://wordpress.org/support/users/iqcomputing/)
 * (@iqcomputing)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/recaptcha-not-loading-js-error/#post-14808122)
 * Hello,
 * It sounds like there might be multiple reCaptcha scripts running simultaneously
   on the same page. Do you have any other plugins that utilize Google reCaptcha
   activated? Are you using multiple contact forms with reCaptcha on the same page?
   Could you edit your question and add your website into the URL box so that we
   may take a look, please?
 *  Thread Starter [Andrius Vlasovas](https://wordpress.org/support/users/vlaskiz/)
 * (@vlaskiz)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/recaptcha-not-loading-js-error/#post-14808796)
 * Actually, it seems that it was heavily reliant on a wrapper div with class wpcf7-
   form-control-wrap existing. I was removing that div for other purposes, but it
   was causing some other issues, so I got rid of that filter, ReCaptcha seems to
   work fine now!
 * Thanks for the quick response.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘reCaptcha not loading, js error’ is closed to new replies.

 * ![](https://ps.w.org/wpcf7-recaptcha/assets/icon.svg?rev=2003053)
 * [ReCaptcha v2 for Contact Form 7](https://wordpress.org/plugins/wpcf7-recaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpcf7-recaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpcf7-recaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpcf7-recaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpcf7-recaptcha/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Andrius Vlasovas](https://wordpress.org/support/users/vlaskiz/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/recaptcha-not-loading-js-error/#post-14808796)
 * Status: resolved