Title: RECAPTCHA problem Last modified: April 18, 2025 --- # RECAPTCHA problem * Resolved [maxxo2](https://wordpress.org/support/users/maxxo2/) * (@maxxo2) * [1 year, 1 month ago](https://wordpress.org/support/topic/recaptcha-problem-18/) * hello i have a problem with recaptcha, when I send the data it gives me this response: “invalid captcha”. * If I disable the service, recaptcha works perfectly. This is the console output: * ```wp-block-code Uncaught ReferenceError: grecaptcha is not defined at :1:1 at cmplz_run_script (complianz.min.js?ver=1744814071:1:5013) at complianz.min.js?ver=1744814071:1:12143 at NodeList.forEach () at cmplz_enable_category (complianz.min.js?ver=1744814071:1:11577) at cmplz_set_blocked_content_container (complianz.min.js?ver=1744814071:1:7504) at window.conditionally_show_banner (complianz.min.js?ver=1744814071:1:19439) at complianz.min.js?ver=1744814071:1:25773 ``` * This is a system report: * ```wp-block-code Domain:https://www.focolaccia.orgDetected console errors: none foundGeneral---------Plugin version: 7.4.0.1WordPress version: 6.7.2PHP version: 7.4.33Server: ApacheMultisite: noWordPress settingsauto_update_plugins disabled---------Active plugins: /web/htdocs/www.focolaccia.org/home/wp-content/plugins/gravityforms/gravityforms.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/GravityView/gravityview.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/another-wordpress-classifieds-plugin/awpcp.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/cache-enabler/cache-enabler.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/cloudflare/cloudflare.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/complianz-gdpr/complianz-gpdr.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/email-address-encoder/email-address-encoder.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/gf-entries-in-excel/gfexcel.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/google-sitemap-generator/sitemap.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/gravity-forms-email-blacklist/gf-emailblacklist.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/make-tables-responsive/make-tables-responsive.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/ml-slider/ml-slider.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/pdf-embedder/pdf_embedder.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/post-expirator/post-expirator.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/siteorigin-panels/siteorigin-panels.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/updraftplus/updraftplus.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/user-role-editor/user-role-editor.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/white-label-cms/wlcms-plugin.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/wp-gpx-maps/wp-gpx-maps.php/web/htdocs/www.focolaccia.org/home/wp-content/plugins/wp-members/wp-members.phpSettings---------use_cdb_api : yesregions : euother_region_behaviour : noneeu_consent_regions : nouk_consent_regions : noca_targets_quebec : wp_admin_access_users : yescookie-statement : customprivacy-statement : customimpressum : nonedisclaimer : noneorganisation_name : Focolacciaaddress_company : c/o CAI Lucca – Sede distaccataVia Celli, 6, 55012 San Gennaro LU.country_company : ITemail_company : xxxxxtelephone_company : ca_name_accountable_person : ca_address_accountable_person : records_of_consent : nodatarequest : norespect_dnt : yessensitive_information_processed : cookie_scan : compile_statistics : nomatomo_anonymized : consent_per_service : nouses_thirdparty_services : yes0 : google-fonts1 : google-maps2 : google-recaptchablock_recaptcha_service : yesself_host_google_fonts : noblock_hubspot_service : nohotjar_privacyfriendly : uses_social_media : nouses_firstparty_marketing_cookies : nouses_ad_cookies : nouses_ad_cookies_personalized : nouses_wordpress_comments : noblock_wordpress_comment_cookies : yesplugins_overviews : cookiedatabase_sync : create-documents : region_redirect : noadd_pages_to_menu : add_pages_to_menu_region_redirected : cookie_banner_required : 1last-step-feedback : enable_cookie_banner : yesenable_cookie_blocker : yessafe_mode : 0send_notifications_email : 1disable_notifications : 0use_document_css : 0use_custom_document_css : 1custom_document_css : #cmplz-document h2 {} /* titles in complianz documents */ #cmplz-document h2.annex{} /* titles in annexes */ #cmplz-document .subtitle.annex{} /* subtitles in annexes */ #cmplz-document, #cmplz-document p, #cmplz-document span, #cmplz-document li {} /* text */ #cmplz-cookies-overview .cmplz-service-header {} /* service header in cookie policy */ #cmplz-cookies-overview .cmplz-service-desc {} /* service description */ #cmplz-document.impressum, #cmplz-document.cookie-statement #cmplz-document.privacy-statement {} /* styles for impressum */integrations-services : dont_use_placeholders : 0blocked_content_text : Fai clic per accettare i cookie e abilitare questo contenutoblocked_content_text_per_service : Fai clic su "Accetto" per abilitare {service}agree_text_per_service : Accettoplaceholder_style : lightplaceholder_preview : google-maps-format : 1280x920use_country : 0notifications_email_address : xxxrestart_tour : cookie_expiry : 365enable_cookieblocker_ajax : 0set_cookies_on_root : 0cookie_domain : cmplz_wsc_email : xxxwebsitescan_status : websitescan_actions : use_cdb_links : nodisable_automatic_cookiescan : 0cmplz_wsc_client_id : xxxcmplz_wsc_client_secret : xxx ``` * Sorry for my english, thank you in advance for your help. * Max Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Support [Antonio Candela](https://wordpress.org/support/users/antoiub/) * (@antoiub) * [1 year, 1 month ago](https://wordpress.org/support/topic/recaptcha-problem-18/#post-18428922) * Hello [@maxxo2](https://wordpress.org/support/users/maxxo2/) , Thank you for reaching out.I’m sorry to hear that. Are you using GravityForms to implement reCAPTCHA? With Gravity itself, we do not have any known incompatibilities, it might be due to caching. Can you please try to enable the service again and disable all the cache and CDN? If this solves the issue, excluding Complianz from it by following this [guide](https://complianz.io/javascript-delay-in-wp-rocket-and-other-caching-and-optimization-plugins/) could resolve the problem.Please let us know. Looking forward to hearing hearing from you. * Thread Starter [maxxo2](https://wordpress.org/support/users/maxxo2/) * (@maxxo2) * [1 year, 1 month ago](https://wordpress.org/support/topic/recaptcha-problem-18/#post-18432486) * Hi, Recaptcha was implemented in the Wp-members plugin, but now I have disabled it and use another antispam method. Thanks for your interest. * Max Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘RECAPTCHA problem’ is closed to new replies. * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064) * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/) * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq) * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/) * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/) * 2 replies * 2 participants * Last reply from: [maxxo2](https://wordpress.org/support/users/maxxo2/) * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/recaptcha-problem-18/#post-18432486) * Status: resolved