• Resolved choudhmh

    (@choudhmh)


    When users tries to sign up or sign in this error keeps on showing -‘ERROR for site owner:
    Invalid domain for site key’

    I went into WPForms and removed reCaptcha to none still this shows up. I’m not sure how to fix this issues, tried removing the plugin but still keeps on showing up

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @choudhmh,

    Thanks for reaching out!

    I couldn’t locate any WPForms Lite forms with the reported issue on your site. However, I did notice the issue occurs when clicking the “Sign In” or “Sign Up” buttons at the top of your site.

    In cases where we’ve seen the “Invalid site key” error when reCAPTCHA keys are correct, the issue is due to having the http:// or https:// added to the domain in Google’s reCAPTCHA account (https://www.google.com/recaptcha/). In this case, removing the http:// or https:// (screenshot) should resolve the issue.

    I hope this helps!

    If you’d like assistance with WPForms Lite, feel free to reach out. Thanks!

    Thread Starter choudhmh

    (@choudhmh)

    Someone else created the CAPTCHA but they are not here and forgot the details. Hence i have no access to that captcha.

    If i create a new captcha and added will this work?

    Thread Starter choudhmh

    (@choudhmh)

    I’m not sure which plugin that captcha is coming from….i looked everywhere but couldn’t source it.

    Is there a way of removing the captcha completely – i put in NONE on the google captcha tabs but still it’s there?

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @choudhmh,

    I’m sorry to hear about the issue.

    From the forms opened with the “Sign In” or “Sign Up” buttons, it seems they are generated by the /auroratbt/ theme. I’d recommend checking the theme’s settings to locate the Google reCAPTCHA configurations.

    If you’re unable to find the Google reCAPTCHA settings within the theme, I suggest reaching out to the theme’s author or support team with details about the issue. They should be able to assist you further.

    I apologize as we’re unable to provide support for third-party plugins or themes.

    I hope this helps! If you need assistance with WPForms Lite, please feel free to reach out.

Viewing 4 replies - 1 through 4 (of 4 total)

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