Title: ReCaptcha Test Failed
Last modified: March 30, 2019

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# ReCaptcha Test Failed

 *  Resolved [MachusCorpSupport](https://wordpress.org/support/users/machuscorpsupport/)
 * (@machuscorpsupport)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/recaptcha-test-failed/)
 * Hi,
 * I’m trying to implement your recaptcha via the shortcode provided in your plugin.
   While configuring the plugin, since I changed the Recaptcha version from 2 to
   3, I was notified to save and TEST RECAPTCHA which I did. However on completing
   the TEST VERIFICATION step, I receive an error message “You have entered an incorrect
   RECAPTCHA value”.
 * What I’m after is trying to implement the recaptcha on a custom form that submits
   the post data to a CRM and I want to “vette” the sender before form submission.
   However, I can’t seem to get past the TEST VERIFICATION.
 * I have screenshots that I can send if required.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frecaptcha-test-failed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/recaptcha-test-failed/#post-11470987)
 * Hi,
 * Thank you for contacting us!
 * It seems you are using the keys from Version 2 for Version 3. Please visit this
   page – [https://www.google.com/recaptcha/admin#list](https://www.google.com/recaptcha/admin#list)
   and generate the keys for reCAPTCHA Version 3.
 * Let us know about the result.
 *  Thread Starter [MachusCorpSupport](https://wordpress.org/support/users/machuscorpsupport/)
 * (@machuscorpsupport)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/recaptcha-test-failed/#post-11477677)
 * Hi,
 * I’m not sure why it seems that way because I’ve tried using version 2 with version
   2 keys and version 3 with version 3 keys. Neither worked.
 * The plugin doesn’t seem to like it if I change the version and doesn’t accept
   the version 3 keys.
 * Farrah
 *  Plugin Author [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * (@bestwebsoft)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/recaptcha-test-failed/#post-11501336)
 * Hi,
 * It would be better if you create a private ticket on our support forum ([https://support.bestwebsoft.com/hc/en-us/requests/new](https://support.bestwebsoft.com/hc/en-us/requests/new)).
   Please include a link to this post, so that we could recall the case immediately.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ReCaptcha Test Failed’ is closed to new replies.

 * ![](https://ps.w.org/google-captcha/assets/icon-256x256.gif?rev=2565249)
 * [reCaptcha by BestWebSoft](https://wordpress.org/plugins/google-captcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-captcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-captcha/)
 * [Active Topics](https://wordpress.org/support/plugin/google-captcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-captcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-captcha/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [bestwebsoft](https://wordpress.org/support/users/bestwebsoft/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/recaptcha-test-failed/#post-11501336)
 * Status: resolved