Title: Recaptcha v2 error
Last modified: July 10, 2021

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# Recaptcha v2 error

 *  Resolved [kcsnow](https://wordpress.org/support/users/kcsnow/)
 * (@kcsnow)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/)
 * When using reCAPTCHA v2 I get the following error when attempting to purchase
   course:
 * “reCAPTHA failed. (missing-input) Please try again.”
 * There is also an error above the header:
    “Undefined index:g-recaptcha-response
   in /wp-content/plugins/paid-memberships-pro/preheaders/checkout.php on line 412”

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14651239)
 * Hi [@kcsnow](https://wordpress.org/support/users/kcsnow/)
 * I’m sorry to hear you’re facing an issue with your site, can you tell me more
   information about your site.
 * Do you have any custom page template running on your site for Paid Memberships
   Pro or another plugin that may enable reCAPTCHA on other pages?
 * What version of Paid Memberships Pro are you using?
 *  Thread Starter [kcsnow](https://wordpress.org/support/users/kcsnow/)
 * (@kcsnow)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14653527)
 * No custom page templates, I’m just using the templates from the ThimPress Coaching
   theme.
 * I don’t believe I have anything else with reCAPTCHA.
 * I”m running PMP version 5.7.2
 *  [avonrivercs](https://wordpress.org/support/users/avonrivercs/)
 * (@avonrivercs)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14659572)
 * I am having the same issue with the exact same message. The only way that membership
   transactions can progress is after I disable the reCAPTCHA in the settings. I
   am using the Sweetdate theme and as far as I am aware, this was working 3 or 
   4 weeks ago. I only noticed this when I was getting a lot of traffic to my site,
   but no member signups. I checked the process and at the final step, I get the
   OP error message. Using the PMPro Version 2.5.10.1 although it says it is the
   latest version. I have also downloaded the latest version from PMPro website 
   and reinstalled the plugin and it’s still the same.
 *  [robertn](https://wordpress.org/support/users/robertnabbe/)
 * (@robertnabbe)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14670037)
 * Experiencing the same issue, out of the blue (only update made this week was 
   woocommerce). Only (temporary) fix seems to disable recaptcha, please advise.
 * // —
 * Switching to recaptcha v3 does not alleviate the issue either (which is weird,
   as v3 doesn’t require input from the user at all).
    -  This reply was modified 4 years, 11 months ago by [robertn](https://wordpress.org/support/users/robertnabbe/).
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14701288)
 * Thank you for your patience, I have tested this using v2 reCAPTCHA and Stripe
   checkout and it works as intended.
 * Do you have use a custom checkout page template? Either with your theme or a 
   manually created one?
 * Another thing to look out for is any JavaScript issues or warnings on the checkout
   page that may interfere with reCAPTCHA.
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14710852)
 * Another thing you could look into is to regenerate your reCAPTCHA keys and see
   if this helps.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Recaptcha v2 error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paid-memberships-pro_f1dacb.svg)
 * [Paid Memberships Pro - Content Restriction, User Registration, & Paid Subscriptions](https://wordpress.org/plugins/paid-memberships-pro/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paid-memberships-pro/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paid-memberships-pro/)
 * [Active Topics](https://wordpress.org/support/plugin/paid-memberships-pro/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paid-memberships-pro/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paid-memberships-pro/reviews/)

 * 6 replies
 * 4 participants
 * Last reply from: [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/recaptcha-v2-error/#post-14710852)
 * Status: resolved