• Resolved Dan

    (@dtrim)


    I tested a form and saw that it wasn’t sending and that I was seeing the error message associated with spam.

    When I removed the reCAPTCHA v3 integration it all worked as normal.

    Has anyone experienced this or know a way around it? Takayuki, will you provide a fix?

Viewing 4 replies - 1 through 4 (of 4 total)
  • I have this same issue.

    The orange error border can indicate reCAPTCHA v3 is not working correctly on your site (there can be other reasons).

    You may see this error if you’ve:

    • previously used reCAPTCHA v2 with CF7
    • updated to CF7 5.1.1 or newer and
    • not changed your previous reCAPTCHA v2 keys to reCAPTCHA v3 keys at Contact > Integration.

    The API keys for reCAPTCHA v2 don’t work with the reCAPTCHA v3 API.

    If you’ve registered correctly for reCAPTCHA v3 (by following the instructions at reCAPTCHA v3) & it’s working, you should now see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site (not just the pages where you’ve got CF7 forms).

    recaptchaV3-privacy-icon.png

    If the reCAPTCHA badge is not showing, this shows that reCAPTCHA v3 is not working on your site.

    Thread Starter Dan

    (@dtrim)

    OK something really weird was going on as I know for a fact I was using v3 but added it I’ve added it back in again and it’s working. Very strange. Something else at play there. Thanks for your help Neil.

    Interesting about dim’s comment as well, I didn’t know there were guidelines for that.

Viewing 4 replies - 1 through 4 (of 4 total)

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