Title: Received unknown parameter: level3
Last modified: May 13, 2020

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# Received unknown parameter: level3

 *  Resolved [tonyd256](https://wordpress.org/support/users/tonyd256/)
 * (@tonyd256)
 * [6 years ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/)
 * I’m seeing errors in my Stripe account logs. The error message is “Received unknown
   parameter: level3”. I talked to Stripe support and they said to contact the plugin
   developers. I don’t think we’re suppose to be sending that parameter to Stripe.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Joey – a11n](https://wordpress.org/support/users/jricketts4/)
 * (@jricketts4)
 * [6 years ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-12833874)
 * [@tonyd256](https://wordpress.org/support/users/tonyd256/) – This is something
   we’re currently looking into with our developers. You can see a related PR for
   this issue here: [https://github.com/woocommerce/woocommerce-gateway-stripe/pull/1130](https://github.com/woocommerce/woocommerce-gateway-stripe/pull/1130)
 * Do you mind [filling out a ticket on WooCommerce.com](https://woocommerce.com/my-account/create-a-ticket/)
   and including login information for your site? (we’ll want to take a look at 
   the logs as well)
 * Thanks!
    – Joey
 *  Thread Starter [tonyd256](https://wordpress.org/support/users/tonyd256/)
 * (@tonyd256)
 * [6 years ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-12835383)
 * Thanks for the update Joey! I’ll keep an eye on that issue. I unfortunately don’t
   feel comfortable handing over login info. There is just too much sensitive info
   on the site.
 *  [zalexzperez](https://wordpress.org/support/users/zalexzperez/)
 * (@zalexzperez)
 * [6 years ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-12871018)
 * Hi, I’m also getting the same errors on Stripe.
 * “message”: “Received unknown parameter: level3”
    “type”: “invalid_request_error”
 * One second after that, the payment is accepted. Only two sells so far with the
   same error.
 * Visa debit and Mastercard credit cards used.
 * Thanks
 *  [johncandrew](https://wordpress.org/support/users/johncandrew/)
 * (@johncandrew)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-13208750)
 * Hello. I have also been receiving this error for the past month. It doesn’t seem
   to affect payments but is concerning. Thanks, John
 *  [jmgeffroy](https://wordpress.org/support/users/jmgeffroy/)
 * (@jmgeffroy)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-13817616)
 * Hello! Any update about this issue? We are facing the same problem when customers
   purchase products declared in Stripe. It’s 100% reproducible and always fails.
   
   Thanks a lot in advance!
 *  [xoogu](https://wordpress.org/support/users/xoogu/)
 * (@xoogu)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-13856328)
 * Having the same issue here as well. Looking at the Github issue, it was resolved
   in Feb. So either it wasn’t actually resolved, or there’s been a regression, 
   or maybe it’s a new issue with Stripe changing something their end?
 *  [opatzke](https://wordpress.org/support/users/opatzke/)
 * (@opatzke)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-14369890)
 * We also have this issue “unknown parameter: level3” and the transaction always
   fails with this additional message in the WooCommerce order comments:
 * “The provided source has failed authentication. You can provide source_data or
   a new source to attempt to fulfill this PaymentIntent again.”
 * Thank you, Oliver
 *  [Joey – a11n](https://wordpress.org/support/users/jricketts4/)
 * (@jricketts4)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-14369996)
 * Hi [@opatzke](https://wordpress.org/support/users/opatzke/) (and anyone else 
   who may comment here): please [create a new forum topic](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/#new-post)
   to ensure this gets looked at with current attention. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Received unknown parameter: level3’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
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 * 8 replies
 * 7 participants
 * Last reply from: [Joey – a11n](https://wordpress.org/support/users/jricketts4/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/received-unknown-parameter-level3/#post-14369996)
 * Status: resolved