Title: Receiving multiple emails
Last modified: August 31, 2016

---

# Receiving multiple emails

 *  Resolved [Nick Salinas](https://wordpress.org/support/users/nick-salinas/)
 * (@nick-salinas)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/)
 * Hello everyone!
 * I have the CF7 installed in my site. Actually i’ve got 3 very similar forms with
   the same fields, but with a little diference in the configuration. The 3 forms
   work perfectly, the only issue is sometimes when a client send the info i receive
   the same email x3 in my inbox.
 * Can someone help me with this issue?
 * Thank you!!
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [Nick Salinas](https://wordpress.org/support/users/nick-salinas/)
 * (@nick-salinas)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-6918395)
 * Thank you Buzztone for your quickly response!! The 3 forms that i mentioned works
   perfect, when i complete any of the 3 forms and submit the info, the forms display
   a successfull message whithout problems. I don’t understand why receive duplicate
   emails, sometimes 2, sometimes 3.
 * Here are the links for the 3 forms:
    – [http://www.fortalezainmuebles.com/plan-futuro-asegurado-20/](http://www.fortalezainmuebles.com/plan-futuro-asegurado-20/)–
   [http://www.fortalezainmuebles.com/plan-mi-hogar-10/](http://www.fortalezainmuebles.com/plan-mi-hogar-10/)–
   [http://www.fortalezainmuebles.com/plan-inversion-5/](http://www.fortalezainmuebles.com/plan-inversion-5/)
 * Every page have one form at the end of the content, very easy to complete, but
   i said, sometimes i’m receiving duplicate emails. Any idea about this issue?
 * Any suggestions are welcome..
 *  [Neil Murray](https://wordpress.org/support/users/buzztone/)
 * (@buzztone)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-6918400)
 * Every time I’ve had trouble with receiving multiple varying numbers of emails,
   it was due to the success message not displaying. This can happen on only some
   browsers or particular devices due the nature of JavaScript conflicts.
    ​ ​You
   can add browser & device info to your forms email content to look for problem
   patterns.
 *  Thread Starter [Nick Salinas](https://wordpress.org/support/users/nick-salinas/)
 * (@nick-salinas)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-6918401)
 * how can i add browser and device info in my email content? through a plugin perhaps,
   or editing some plugin file?. For some time I want to add information about the
   IP address in my forms too.
 * Can you help me with this? or give me some link where i can guide me?
 * Thank you!
 *  [Neil Murray](https://wordpress.org/support/users/buzztone/)
 * (@buzztone)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-6918410)
 * See [Special Mail Tags](http://contactform7.com/special-mail-tags/).
 *  Thread Starter [Nick Salinas](https://wordpress.org/support/users/nick-salinas/)
 * (@nick-salinas)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-6918621)
 * Thank you Buzztone for your help, the issue is solved. The multiple emails was
   generated by a very slow internet connections, when a user complete the form 
   the “ajax loader” don’t appear and the user “re send” the form over and over 
   again.
 * Actually i’ve modified a little bit of the css for display the ajax loader. The
   problem is solved. Thank you much for your attention.
 *  [dkarasev](https://wordpress.org/support/users/dkarasev/)
 * (@dkarasev)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-8590401)
 * Dear Nick,
 * I have the same problem. Could you please share how did you change the loader
   code.
    Thanks!
 *  [dkarasev](https://wordpress.org/support/users/dkarasev/)
 * (@dkarasev)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-8590414)
 * BTW I’ve tested it by myself on my site and I click just once on “SEND” button,
   but receive 2 copies of e-mail. Something is quite strange.
 * I use CF7 with GMAIL API.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Receiving multiple emails’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

## Tags

 * [contact-form](https://wordpress.org/support/topic-tag/contact-form/)
 * [multiple emails](https://wordpress.org/support/topic-tag/multiple-emails/)

 * 8 replies
 * 3 participants
 * Last reply from: [dkarasev](https://wordpress.org/support/users/dkarasev/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/receiving-multiple-emails-1/#post-8590414)
 * Status: resolved