Recent Update

  • Resolved infinustechnology

    (@koppit)


    9 years, 8 months ago

    Unfortunately, whatever was patched 5 days ago has made it impossible to log into the dashboard when this plugin is enabled. The last download was on the 16th, since then it was updated to the most recent version and now when you log in it just sits there as if it’s thinking….. but goes nowhere.

    Now, it took me awhile to narrow this down, as they have 39 plugins, but once I was able to figure it out I could reproduce it easily. I rolled back to 2.6.6 because THANKFULLY we can access all previous versions, and the site is now back in business.

    I haven’t compared the two versions yet but maybe you have some insight into it before I start tearing code apart. Was there something added or modified that could potentially cause an infinite loop or something along those lines?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Pippin Williamson

    (@mordauk)

    9 years, 8 months ago

    Hi there!

    That’s definitely not good! Could you check your PHP error log to see if there are any error messages present there? That could point us in the right direction.

    Thread Starter infinustechnology

    (@koppit)

    9 years, 8 months ago

    Absolutely. I went through all of the error logs trying to find what could have caused it but only once did I see class-edd-session.php so that’s what led me to disable the plugin in the first place. There are a few, the first one being the one that showed up continually (I just copied it once but it’s there at least 60 times):

    [16-Sep-2016 23:27:28 UTC] PHP Warning: strpos(): Empty needle in /home/gro/public_html/wp-includes/plugin.php on line 736

    [18-Sep-2016 01:36:16 UTC] PHP Warning: require(ABSPATHwp-includes/load.php): failed to open stream: No such file or directory in /home/gro/public_html/wp-settings.php on line 21
    [18-Sep-2016 14:54:43 UTC] PHP Warning: session_start(): open(/tmp/sess_17pran360q3t7eo0mulkn85f82, O_RDWR) failed: Permission denied (13) in /home/gro/public_html/wp-content/plugins/easy-digital-downloads/includes/class-edd-session.php on line 377
    [18-Sep-2016 14:54:43 UTC] PHP Warning: Unknown: open(/tmp/sess_17pran360q3t7eo0mulkn85f82, O_RDWR) failed: Permission denied (13) in Unknown on line 0
    [18-Sep-2016 14:54:43 UTC] PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0

    Moderator Pippin Williamson

    (@mordauk)

    9 years, 8 months ago

    I don’t believe that was caused by the update. There wasn’t anything in the latest update related to the session handling.

    That does, however, appear to be due to a temporary server issue. My guess is that something changed on the server, perhaps due to a server software update, that triggered the error to occur. It appeared to be resolved when you downgraded because the temporary issue on the server went away at the same time.

    It’s hard to say with absolute certainty, but that’s what I believe happened. That would also mean it is safe to update back to the latest version.

Viewing 3 replies - 1 through 3 (of 3 total)

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