Title: Recurring payment error
Last modified: February 16, 2024

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# Recurring payment error

 *  [darribas](https://wordpress.org/support/users/darribas/)
 * (@darribas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/recurring-payment-error/)
 * Hi,
 * on my client’s website you can create monthly subscriptions. There is a problem
   with them. The store is relatively new and there are still few product subscriptions
   but in two of them, only the first payment has been carried out even though it
   is the customer who can cancel the monthly subscription. The link between the
   two cases is that they have been paid with PayPal.
 * What could be the problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Frecurring-payment-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/)
 * (@witcher83)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17436027)
 * Hello [@darribas](https://wordpress.org/support/users/darribas/)
 * is the vaulting enabled on WooCommerce PayPal Payments?
 *  Thread Starter [darribas](https://wordpress.org/support/users/darribas/)
 * (@darribas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17446086)
 * Hi [@witcher83](https://wordpress.org/support/users/witcher83/)
 * I have activated the Vaulting option which is disabled. Will this be enough to
   make recurring payments functional?
   How could I test if the recurring payment
   is carried out if it is monthly?The subscriptions with the problem have been 
   monthly and were carried out in December but in January the payment was not carried
   out. It is possible that the Yith plugin was not yet in its last update then.
 *  Thread Starter [darribas](https://wordpress.org/support/users/darribas/)
 * (@darribas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17446098)
 * Hi [@witcher83](https://wordpress.org/support/users/witcher83/)
 * I put Paypal in sandbox mode and made a subscription on the web with the sandbox
   accounts. I did not see any reference to recurring charging on the billing sheet
   for that order in the business account. It seemed like a normal payment. I assume
   it means that the recurring payment has not been made.
 *  Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/)
 * (@witcher83)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17455449)
 * Hello [@darribas](https://wordpress.org/support/users/darribas/),
 * in these cases it’s better to create a test subscription with the renewal in 
   a few days. So you can check if the plugin is working fine.
 *  Thread Starter [darribas](https://wordpress.org/support/users/darribas/)
 * (@darribas)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17456282)
 * Hello [@witcher83](https://wordpress.org/support/users/witcher83/),
 * I did what you mentioned, but once a subscription has been paid, shouldn’t there
   be some type of reference in Paypal to the fact that this payment is recurring?
   I do not see any data that indicates that the payment is recurring in the subscription
   that I just made in PayPal test mode. Neither in the customer account nor in 
   the business account. This makes me think it’s not working properly.
 * On the other hand, does the order status have to be completed for the countdown
   to begin?
 * Thanks.
 *  Plugin Support [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/)
 * (@witcher83)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17478128)
 * Hello [@darribas](https://wordpress.org/support/users/darribas/),
 * if you are using PayPal Standard you should find the subscription on the account.
   Otherwise, with WooCommerce PayPal Gateway you will see the single payment

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Recurring payment error’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-subscription/assets/icon-128x128.gif?rev
   =3146401)
 * [YITH WooCommerce Subscription](https://wordpress.org/plugins/yith-woocommerce-subscription/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-subscription/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-subscription/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-subscription/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-subscription/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-subscription/reviews/)

## Tags

 * [paypal](https://wordpress.org/support/topic-tag/paypal/)

 * 6 replies
 * 2 participants
 * Last reply from: [Alberto Ruggiero](https://wordpress.org/support/users/witcher83/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/recurring-payment-error/#post-17478128)
 * Status: not resolved