Title: Redirect Loop Last modified: March 1, 2017 --- # Redirect Loop * Resolved [rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/) * (@rhythmdoctor) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/) * Hello. I installed and activated the plugin, along with creation of a simple page A/B test. All appeared to work properly when logged into wordpress admin and played around on the front-end. However, as soon as I logged out of wordpress, and attempted to view either page in several browsers, I started seeing a redirect loop notice “too many redirects”. Having traced the redirects – it appears that what’s happening (assuming two variations – site/page-a/ and site/page-b) is that when I requested one or the other, they were continually redirecting. For example: * site/page-a/ 302 to site/page-b/ site/page-b/ 302 to site/page-a/ site/page- a/ 302 to site/page-b/ site/page-b/ 302 to site/page-a/ * and on and on. * Do you have any idea what may be causing this issue? Thanks in advance. Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8863464) * Hi [@rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/), * Sounds like this might be caused by caching. Any chance you could exclude the pages involved in the test from cache? If you’re not using a WP caching plugin then it could be Varnish server side caching. * Can I also check which hosting service you are using? Some like WP Engine don’t use native PHP sessions: * [https://simplepagetester.com/knowledgebase/simple-page-tester-hosts-support-native-php-sessions/](https://simplepagetester.com/knowledgebase/simple-page-tester-hosts-support-native-php-sessions/) * Hope this helps! Let me know how you go. * Cheers, Josh * Thread Starter [rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/) * (@rhythmdoctor) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8866234) * Thanks for the quick response. * No caching plugins but definitely hosting – we’re with WPEngine. So – I guess we can’t use the plugin? Please LMK. - This reply was modified 9 years, 2 months ago by [rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/). * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8868677) * Hi [@rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/), * Yep you can still use it but you’ll need to do two things: * 1. Install the plugin noted here: [https://simplepagetester.com/knowledgebase/simple-page-tester-hosts-support-native-php-sessions/](https://simplepagetester.com/knowledgebase/simple-page-tester-hosts-support-native-php-sessions/) * 2. Ask WP Engine support to exclude the pages in your test from your Varnish cache. I’m not sure if there is now a tool to do this on your hosting control panel maybe? * Hope this helps! * Cheers, Josh * Thread Starter [rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/) * (@rhythmdoctor) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8879947) * Josh * Thanks again. * Just to confirm – this plugin should be installed in addition to yours, correct? * I will reach out to WPEngine and see if that’s something that they’ll support– Not sure if they would. * Thanks again. * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8882338) * Hi [@rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/), * Yep it should be installed in addition to. * They’ve done it in the past for other customers of ours, so hopefully shouldn’t be a problem 😉 * Cheers, Josh * Thread Starter [rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/) * (@rhythmdoctor) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8890370) * Thanks Josh. Should I try the plugin first, and then reach out to WPEngine if it still does not work – or are you certain that I will need to exclude the pages in the test from the Varnish cache? Thanks again for such great support. * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8891487) * Hi [@rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/), * No worries! * You can give it a try but I’m pretty sure it needs both to work properly on production. On staging you don’t need to exclude from Varnish because caching isn’t used on staging. * Cheers, Josh * Thread Starter [rhythmdoctor](https://wordpress.org/support/users/rhythmdoctor/) * (@rhythmdoctor) * [9 years, 2 months ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8900360) * Thanks again. WPEngine helped (they’re great). Going to test soon and will let you know if there are any issues. MUCH thanks again. * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8910313) * My absolute pleasure, glad to hear it’s all working! * Feel free to reach out anytime. * Cheers, Josh Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Redirect Loop’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/simple-page-tester_677f5d.svg) * [Simple Page Tester](https://wordpress.org/plugins/simple-page-tester/) * [Frequently Asked Questions](https://wordpress.org/plugins/simple-page-tester/#faq) * [Support Threads](https://wordpress.org/support/plugin/simple-page-tester/) * [Active Topics](https://wordpress.org/support/plugin/simple-page-tester/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/simple-page-tester/unresolved/) * [Reviews](https://wordpress.org/support/plugin/simple-page-tester/reviews/) * 9 replies * 2 participants * Last reply from: [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-85/#post-8910313) * Status: resolved