Title: Redirect loop between wordpress.COM &amp; wordpress.ORG?
Last modified: August 24, 2016

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# Redirect loop between wordpress.COM & wordpress.ORG?

 *  Resolved [cvtliving](https://wordpress.org/support/users/cvtliving/)
 * (@cvtliving)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/)
 * I recently migrated my wordpress.com site to wordpress.org through Bluehost.
 * The name servers are currently pointed to ns1.bluehost.com, ns2.bluehost.com,
   which is my wordpress.org site but there is a redirect loop between the .com &.
   org sites.
 * I am also now unable to login to my wordpress.ORG admin as it states my user 
   name or password is incorrect.
 * I left my user name & password the same as what Bluehost had provided me when
   they migrated my site, so I know my login info is not wrong.
 * I called Bluehost support and they said my site had propagation issues but they
   could not elaborate further on the source of the problem.
 * This is my domain for reference: [cvtliving.com](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/cvtliving.com?output_format=md)
 * Any assistance would be appreciated, thanks

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032779)
 * Propagation means that the nameserver changes have not fully changed to your 
   new site – it can take 24-72 hours for that to happen. BUT, I do get your site
   on Bluehost at your domain name. Have you cleared the cache and cookies on your
   browser?
 *  Thread Starter [cvtliving](https://wordpress.org/support/users/cvtliving/)
 * (@cvtliving)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032781)
 * Yes, I have cleared the cache & cookies. Viewing the site does not seem to be
   an issue but I cannot login.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032783)
 * Then try resetting your password using one of these methods –
 * [https://codex.wordpress.org/Resetting_Your_Password](https://codex.wordpress.org/Resetting_Your_Password)
 * Do note that your login to your old site and your login here are not the same
   as the login to your new site. Likewise, your login to your hosting account is
   not going to be the same as the login to your WP site hosted there.
 *  Thread Starter [cvtliving](https://wordpress.org/support/users/cvtliving/)
 * (@cvtliving)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032786)
 * Yes, I understand my log in for here, old site (.COM), new site (.ORG) & hosting
   site are all separate.
 * I am able to log in to all of them except the new site (.ORG).
 * I cannot get into the admin panel for it and thus cannot reset pw.
 * When I try to reset it says it emailed the reset info to the email address they
   have on file.
 * I have not received an email so I am wondering if that is due to the fact that
   Bluehost migrated my site and provided new login info for me and perhaps did 
   not include my email address into whatever they have on file for me?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032788)
 * Yes, the email problem is likely with how your email is set up with BH. You may
   need to use an SMTP plugin to get it working.
 * BTW, read that article again – there are several methods that do not require 
   you to login – but you will need to access your site files on the server or your
   database.
 * [https://my.bluehost.com/cgi/help/264](https://my.bluehost.com/cgi/help/264)
 * [https://my.bluehost.com/cgi/help/556](https://my.bluehost.com/cgi/help/556)
 *  Thread Starter [cvtliving](https://wordpress.org/support/users/cvtliving/)
 * (@cvtliving)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032799)
 * Thank you very much for your help, since the problem is on BH’s end I I have 
   called them and sorted out the login info issue.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032800)
 * So glad to hear that :)!

Viewing 7 replies - 1 through 7 (of 7 total)

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## Tags

 * [nameserver](https://wordpress.org/support/topic-tag/nameserver/)
 * [redirect](https://wordpress.org/support/topic-tag/redirect/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 2 participants
 * Last reply from: [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/redirect-loop-between-wordpresscom-wordpressorg/#post-6032800)
 * Status: resolved

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