Redirect not working / redirect_forms is null

  • Resolved ufopsi

    (@ufopsi)


    7 years, 11 months ago

    Hi, for us the redirect does not work due to this error:

    TypeError: wpcf7_redirect_forms is null
    wpcf7-redirect-script.js:7:3
    wpcf7_redirect_mailsent_handler/<
    wpcf7.triggerEvent
    ajaxSuccess
    wpcf7.submit/<
    i
    fireWith
    y
    c

    Help!

    • This topic was modified 7 years, 11 months ago by ufopsi.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Yuval

    (@yuvalsabar)

    7 years, 11 months ago

    Hi @ufopsi,

    Please provide a link to the page.
    Also, what’s your WordPress Version + Contact Form 7 Version?

    Thread Starter ufopsi

    (@ufopsi)

    7 years, 11 months ago

    WordPress 4.9.6
    CF7 5.0.2

    Hi, here is an example:
    https://www.cedrus-residence.ch/de/kontakt-cedrus-premium-residence/

    All pages have this issue.

    TNX

    Plugin Contributor Yuval

    (@yuvalsabar)

    7 years, 11 months ago

    Please try to change a theme to Twenty Seventeen to check if it’s a theme issue.
    Also, try the check if it’s related to other plugins.

    • This reply was modified 7 years, 11 months ago by Yuval.
    Thread Starter ufopsi

    (@ufopsi)

    7 years, 11 months ago

    I’ve tried disabling plugins, no change. Please help!

    • This reply was modified 7 years, 11 months ago by ufopsi.
    Plugin Contributor Yuval

    (@yuvalsabar)

    7 years, 11 months ago

    What about the theme? have you checked the plugin in Twenty Seventeen?

    Thread Starter ufopsi

    (@ufopsi)

    7 years, 11 months ago

    I did test a demo site with the same theme, it works.

    Plugin Contributor Yuval

    (@yuvalsabar)

    7 years, 11 months ago

    So your problem is not the plugin, but in the environment in which you are checking. Try to reinstall the plugin, and after you do that, save all the forms with Redirect Settings again. If it still not working for you, I find it hard to tell what’s causing the problem, but it’s not a plugin issue.

    Thread Starter ufopsi

    (@ufopsi)

    7 years, 11 months ago

    Hi, in the end I was forced to change plugin. Really sorry.

    Thank you for your time.
    M

Viewing 8 replies - 1 through 8 (of 8 total)

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