Title: Redirect problem
Last modified: January 22, 2018

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# Redirect problem

 *  Resolved [ibexteam](https://wordpress.org/support/users/ibexteam/)
 * (@ibexteam)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/redirect-problem-33/)
 * We found that updating the plugin today to version 4.5 caused a redirect loop
   which prevented access to the WordPress admin. The redirect seemed to be between
   urls /wp-admin/wcal-about and wp-admin/wcdn-about
    We are also using the woocommerce-
   delivery-notes plugin so perhaps there is a conflict between the two plugins.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/redirect-problem-33/#post-9893428)
 * Hi,
 * I apologize but I am quite unclear on this. Could you please more elaborate your
   queries?
 * Could you please share with us video of your issue which is occurring on your
   site? It will help me to understand the issue clearly.
 * Regards,
    Chetna Bhutka
 *  Thread Starter [ibexteam](https://wordpress.org/support/users/ibexteam/)
 * (@ibexteam)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/redirect-problem-33/#post-9893450)
 * Hi, sorry but I can’t provide more information or a video. We fixed the problem
   by removing your plugin which we can do without, so we don’t have an issue any
   more. I posted here just for your information – you might be able to reproduce
   the problem by installing woocommerce-delivery-notes together with your plugin.
   Or, it might be something that is unique to our server setup. Hope that helps.
 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/redirect-problem-33/#post-9896530)
 * Hi,
 * Ok, no problem. Thank you for sharing the information.
 * I installed WooCommerce Print Invoice & Delivery Note plugin on my staging site
   and updated Abandoned Cart Lite for WooCommerce from v4.4 to v4.5 but unable 
   to replicate the issue for the redirect loop.
 * The issue which I faced is shown in this screenshot. [https://prnt.sc/i4shei](https://prnt.sc/i4shei)
 * Can you please let me know if this is the same issue you faced when you updated
   the Abandoned Cart Lite for WooCommerce to v4.5?
 * Thanks,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Redirect problem’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-abandoned-cart/assets/icon-256x256.png?rev=2369396)
 * [Abandoned Cart Lite for WooCommerce](https://wordpress.org/plugins/woocommerce-abandoned-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-abandoned-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/redirect-problem-33/#post-9896530)
 * Status: resolved