Title: Redirect Problems
Last modified: June 19, 2020

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# Redirect Problems

 *  [jackthestripper](https://wordpress.org/support/users/jackthestripper/)
 * (@jackthestripper)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/redirect-problems-14/)
 * If I password protect a file and try to download the file without entering a 
   password, I get sent to the default WordPress error screen. It asks me to click
   a link to go back and enter the password. When I click the link, I get sent to
   a 404 page.
 * It seems the “sdm_download” part of the URL is stripped out, which means you 
   always get sent to a 4040 page.
 * Really poor and needs to be sorted out ASAP.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [jackthestripper](https://wordpress.org/support/users/jackthestripper/)
 * (@jackthestripper)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/redirect-problems-14/#post-13013689)
 * This plugin literally only works with the basic download button. When I try to
   password protect the file or use their paid addon to hide the file, it breaks.
 * Seriously unimpressed. Will be requesting a refund. Support is also non-existent.
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/redirect-problems-14/#post-13014215)
 * Hi,
 * > If I password protect a file and try to download the file without entering 
   > a password, I get sent to the default WordPress error screen. It asks me to
   > click a link to go back and enter the password. When I click the link, I get
   > sent to a 404 page.
 * In regards to protecting your file, did you read through the following instructions
   [how-to-password-protect-your-wordpress-downloads](https://simple-download-monitor.com/how-to-password-protect-your-wordpress-downloads/)?
 * Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Redirect Problems’ is closed to new replies.

 * ![](https://ps.w.org/simple-download-monitor/assets/icon-128x128.png?rev=973803)
 * [Simple Download Monitor](https://wordpress.org/plugins/simple-download-monitor/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-download-monitor/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/redirect-problems-14/#post-13014215)
 * Status: not resolved