Title: Redirection error with tidio script
Last modified: April 24, 2021

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# Redirection error with tidio script

 *  Resolved [perlfan](https://wordpress.org/support/users/perlfan/)
 * (@perlfan)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/redirection-error-with-tidio-script/)
 * Hi,
 * when I check my website with [https://search.google.com/test/mobile-friendly?hl=en](https://search.google.com/test/mobile-friendly?hl=en)
   I get an error that concerns tidio:
 * [https://code.tidio.co/y66viydina421vxumvtgewk14rkh9niw.js](https://code.tidio.co/y66viydina421vxumvtgewk14rkh9niw.js)
   
   Google says that there is a redirection error with that script. Can you help 
   me?
 * Thanks, Frank
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fredirection-error-with-tidio-script%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [olektidio](https://wordpress.org/support/users/olektidio/)
 * (@olektidio)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/redirection-error-with-tidio-script/#post-14611175)
 * Hi there!
    Thank you for contacting us and sorry for such a late reply
 * You are receiving this error because Google is not checking where the redirection
   is leading. In reality, it gets redirected to our servers so the script does 
   not influence loading speed on your website. Google is only seeing a redirection
   so it is displaying it as an error.
 * Hope this clears things up for you!
    Take care

Viewing 1 replies (of 1 total)

The topic ‘Redirection error with tidio script’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [olektidio](https://wordpress.org/support/users/olektidio/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/redirection-error-with-tidio-script/#post-14611175)
 * Status: resolved