Title: redirection not working
Last modified: May 19, 2023

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# redirection not working

 *  [raits515](https://wordpress.org/support/users/raits515/)
 * (@raits515)
 * [3 years ago](https://wordpress.org/support/topic/redirection-not-working-65/)
 * Hi there,
 * When attempting to enter the redirect URL into the product redirection field 
   and adding a product to the cart, the functionality is not functioning as expected.
 * Specifically, the “add to cart” action remains in a perpetual loading state without
   any further progress or outcome.
 * NB! We use Studiopress genesis theme.
 * Kind regards,
 * Raido

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ForwardFlip](https://wordpress.org/support/users/forwardflip/)
 * (@forwardflip)
 * [3 years ago](https://wordpress.org/support/topic/redirection-not-working-65/#post-16812039)
 * Hi, apologies for the issue and delay here. 1.2.12 has just been released with
   this fixed.
 *  Thread Starter [raits515](https://wordpress.org/support/users/raits515/)
 * (@raits515)
 * [3 years ago](https://wordpress.org/support/topic/redirection-not-working-65/#post-16812118)
 * Hi,
 * For us, it is still not working :/
 * Can I send you a link to our staging site so you can see what is causing it?
 * Kind regards,
 * Raido
 *  Thread Starter [raits515](https://wordpress.org/support/users/raits515/)
 * (@raits515)
 * [3 years ago](https://wordpress.org/support/topic/redirection-not-working-65/#post-16814019)
 * Hi,
 * So, I found the conflicting plugin – CartPops (add to cart popup plugin).
 * When we have CartPops enabled then your plugin does not work, when we disable
   it, then your plugin works.
 *  Could you please provide the fix for it?
 * Kind regards,
 * Raido

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘redirection not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-add-to-cart-custom-redirect/assets/icon-256x256.
   png?rev=2156392)
 * [Add to Cart Custom Redirect for WooCommerce](https://wordpress.org/plugins/woocommerce-add-to-cart-custom-redirect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-add-to-cart-custom-redirect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-add-to-cart-custom-redirect/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-add-to-cart-custom-redirect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-add-to-cart-custom-redirect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-add-to-cart-custom-redirect/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [raits515](https://wordpress.org/support/users/raits515/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/redirection-not-working-65/#post-16814019)
 * Status: not resolved