Title: Redirection Plugin Faults Last modified: October 15, 2019 --- # Redirection Plugin Faults * Resolved [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/) * Hi, * I gave up on this plugin a couple of weeks ago due to some faults that were occurring, and on a basic try-out of a reinstallation, they’re still there. * It all comes down to adding groups, and the redirects that occur within them. * Started adding a few groups to the ‘modified posts’ and ‘redirections’ defaults, nothing spectacular, just ‘WordPress Posts’ and WordPress Pages’. * Going back to check on my new groups, sometimes they were there, and sometimes they’d disappeared. * And then on trying to add a redirect, sometimes the new group was there, and sometimes it had disappeared. * Which leads me to think that when I add an actual redirect, will it still be there, or will it disappear when it feels like it? * This is the reason I pulled out of the plugin a couple of weeks ago and started using another, but I’ll not give up on it until it’s proven that it doesn’t work anymore. * For info – all set up correctly, complete with the API thingy, but still having groups that play hide and seek with you. * Deactivating again until a solution is found. Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/redirection-plugin-faults/page/2/?output_format=md) [→](https://wordpress.org/support/topic/redirection-plugin-faults/page/2/?output_format=md) * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12029737) * Do you have any caching on your site? * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12029952) * I do, yes – WP Rocket * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12029961) * Ok, what you described sounds very much like something is incorrectly caching your data. * Groups and redirects don’t change in Redirection unless you modify them. * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12029977) * They’re not changing per se, they’re indiscriminately dissapearing, then coming back for short periods. * Is there not a fix? * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030015) * I’ve just emailed WP Rocket to ask them for a solution too. * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030017) * Sure, that describes a misbehaving cache and is likely caused by a caching system which is returning cached and uncached data. I don’t know WP Rocket, but there’s probably a way to clear the cache. * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030032) * Oh, I can clear the cache, no problem – just a case of hitting a button. * The problem arises though, when I try to use the Redirection plugin. * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030093) * Would it be possible to access the site and try and reproduce the problem? At the moment it seems specific to this one site. If so I can be contacted through the support page in the plugin or at [https://redirection.me/contact/](https://redirection.me/contact/) * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030312) * Sure, I’ll be in touch in two ticks. * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030391) * Right, you should now have your message. * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030904) * Quick update on this issue: * WP Rocket haven’t got back to me yet, but I decided nonetheless to deactivate WP Rocket to see how Redirection would work without a caching plugin. * I did start playing with the filters, and sure enough once ‘enable all’ was selected, all the groups appeared. * Problem with this though, was that the filters all reset themselves following a page load, and I was back to square one. * The results of me turning off WP Rocket?? * Nothing changed at all – the new groups are playing hide and seek as before, anything put in as a redirect is playing hide and seek as before, leading me to believe it’s a Redirection error rather than a WP Rocket one. * Meanwhile, the other redirection plugin I’m having to use is happily redirecting things as we speak. * Might be wrong, and I might need a few instructions as it’s quite a while since I was adding groups and redirects successfully (at least ones that didn’t start playing hide and seek), but I think there might be something hugely wrong with this plugin. - This reply was modified 6 years, 7 months ago by [steveraven](https://wordpress.org/support/users/steveraven/). * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030964) * I wasn’t able to reproduce the problem on your site. The groups always show no matter what I do, and don’t play hide and seek – everything works as expected. * Seeing as the plugin is in use in over a million sites, and this is the only report of this problem, I’m more inclined to think this is not necessarily the plugin. * I’m confused what you mean by playing with the filters and ‘enable all’, and I wonder if you are doing something else that is affecting the display. Could you post a screenshot of the page when it’s not working, and one when it is? * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030984) * Hang on, I think I hit something. * Started deactivating plugins in rows of five, and the Redirection plugin started working. * Then I reactivated them one by one to find the conflict, and couldn’t find it anywhere, the Redirect plugin kept working when all of them were live. * Dunno, must’ve been a gremlin in the works somewhere that needed a bang with a hammer. * Anyway, all seems to be working well now and sorry for any inconvenience. * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12030990) * Ah, I reckon you must have visited just as I was deactivating and re-activating things. * All sorted now! * Thread Starter [steveraven](https://wordpress.org/support/users/steveraven/) * (@steveraven) * [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/#post-12031017) * Just one more question while you’re here – * Just checking on my 404s and I’m getting loads of * `https://www.mysite.com/wp-content/plugins/google-analytics-dashboard-for-wp/ front/js/widgets.js&geoid=1007760&uip=1.39.114.8&dr=` * …stuff. * Should these be redirected, or left alone? - This reply was modified 6 years, 7 months ago by [steveraven](https://wordpress.org/support/users/steveraven/). Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/redirection-plugin-faults/page/2/?output_format=md) [→](https://wordpress.org/support/topic/redirection-plugin-faults/page/2/?output_format=md) The topic ‘Redirection Plugin Faults’ is closed to new replies. * ![](https://ps.w.org/redirection/assets/icon-256x256.jpg?rev=983639) * [Redirection](https://wordpress.org/plugins/redirection/) * [Frequently Asked Questions](https://wordpress.org/plugins/redirection/#faq) * [Support Threads](https://wordpress.org/support/plugin/redirection/) * [Active Topics](https://wordpress.org/support/plugin/redirection/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/redirection/unresolved/) * [Reviews](https://wordpress.org/support/plugin/redirection/reviews/) * 22 replies * 2 participants * Last reply from: [John Godley](https://wordpress.org/support/users/johnny5/) * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/redirection-plugin-faults/page/2/#post-12069457) * Status: resolved