Title: Redux Framework causes loading issues
Last modified: October 9, 2022

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# Redux Framework causes loading issues

 *  Resolved [tessvstaten](https://wordpress.org/support/users/tessvstaten/)
 * (@tessvstaten)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/redux-framework-causes-loading-issues/)
 * Hi there,
 * We have issues with loading our product pages. To determine what causes this,
   we did a fresh theme update and deactivated all plugins to enable them one by
   one. We figured that the loading issue is caused by the Redux Framework extension.
   When the plugin is disabled, there’s no loading issue, but when it’s enabled 
   there is a loading issue. However, Redux Framework is required for our theme…
   How can this error be fixed, so we don’t face any loading issues?
 * Hereby I include a screen video to show the loading issues: [https://streamable.com/y2erck](https://streamable.com/y2erck)
 * Hope someone can help me out!
 * Greetings,
    Tess
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fredux-framework-causes-loading-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Kev Provance](https://wordpress.org/support/users/kprovance/)
 * (@kprovance)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/redux-framework-causes-loading-issues/#post-16082748)
 * This is not behavior Redux would cause, as it is an options framework.
 * What this typically means is that there is a problem with the theme someplace.
   The reason it stops when you disable Redux is that you are disabling all theme
   options when doing so, which means whatever is causing this is not happening 
   as it’s like tied to an option. When Redux is reactivated, whatever option is
   tied to the failing feature is reactivated. This gives the appearance that Redux
   is the issue when it’s actually a theme issue. If you read old tickets here, 
   you will see this is the case time and again.
 * We do not support individual themes and theme users as we have a copy of the 
   theme, no way of knowing how theme authors are using Redux or using it properly(
   many do not), and tickets regarding premium themes are not permitted here per
   WordPress guidelines. You will need to contact whoever does support for the theme.
   If they are able to rule out their theme code and have hard data Redux is the
   issue, then they need to be the ones to contact us with a support ticket.
 * Good luck.

Viewing 1 replies (of 1 total)

The topic ‘Redux Framework causes loading issues’ is closed to new replies.

 * ![](https://ps.w.org/redux-framework/assets/icon.svg?rev=2889347)
 * [Redux Framework](https://wordpress.org/plugins/redux-framework/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Kev Provance](https://wordpress.org/support/users/kprovance/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/redux-framework-causes-loading-issues/#post-16082748)
 * Status: resolved