Title: Redux plugin issue
Last modified: November 1, 2021

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# Redux plugin issue

 *  Resolved [senecathree3](https://wordpress.org/support/users/senecathree3/)
 * (@senecathree3)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/)
 * my site caught an error with one of your plugins, Redux..I then received a critical
   error message and was unable to log in to my site again.
    It is now deactivated.
   Should I delete it now and reinstall this plugin again. if so how can I do this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fredux-plugin-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Arreane](https://wordpress.org/support/users/yanex/)
 * (@yanex)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15028885)
 * Hi,
 * Please provide us what the error messages are so we can provide you guidance 
   on your issue.
 * In the meantime, please make sure that the error also occurs when Twenty-Twenty
   One theme is used because most of the time the issue would be a theme conflict.
   If this happens, we usually recommend users to contact their theme developers
   regarding the theme configuration issue and let the theme developers report the
   errors to us in case there is any.
 *  Thread Starter [senecathree3](https://wordpress.org/support/users/senecathree3/)
 * (@senecathree3)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15030531)
 * Thanks for your reply Arreane. Hope this info helps!
 *     ```
       WordPress version 5.8.1
       Current theme: Integral (version 1.5.5)
       Current plugin: Redux (version 4.3.1)
       PHP version 7.4.25
   
       Error Details
       =============
       An error of type E_ERROR was caused in line 221 of the file /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-functions.php. Error message: Uncaught TypeError: Argument 3 passed to Redux_Functions::parse_css() must be of the type string, array given, called in /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/fields/color/class-redux-color.php on line 138 and defined in /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-functions.php:221
       Stack trace:
       #0 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/fields/color/class-redux-color.php(138): Redux_Functions::parse_css()
       #1 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-output.php(157): Redux_Color->output()
       #2 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-options-constructor.php(643): Redux_Output->enqueue()
       #3 /var/www/vhosts/bmfa.club/sdmfc.bmfa.club/wp-includes/class-wp-hook.php(303): Redux_Options_Constructor->register()
       ```
   
 *  [Arreane](https://wordpress.org/support/users/yanex/)
 * (@yanex)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15032950)
 * Hi,
 * In order for us to investigate further, we will need to have a copy of your config
   file and if possible, your theme as well.
 * But since it is against WordPress.org’s rules to ask for such information. Please
   try to create a report on the Redux repository instead together with the necessary
   information [https://github.com/reduxframework/redux-framework-4/issues](https://github.com/reduxframework/redux-framework-4/issues)
 *  Thread Starter [senecathree3](https://wordpress.org/support/users/senecathree3/)
 * (@senecathree3)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15038385)
 * Thanks for your response. My theme is INTEGRAL(Version1.5.5)
    Current Plugin 
   REDUX Version 4.3.1 .HP Version 7.4.25 I don’t know how to find my config file.
   Can you advise me as to how I can get this.
 *  [Arreane](https://wordpress.org/support/users/yanex/)
 * (@yanex)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15040041)
 * You can download it under Import/Export section of your Redux options page.
 *  Thread Starter [senecathree3](https://wordpress.org/support/users/senecathree3/)
 * (@senecathree3)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15040463)
 * Trying my best to get website up and running but am now
    can’t access the dashboard
   normally, I understand that WordPress now has a special “recovery mode” which
   lets one safely login to your dashboard. How can I get this code
 *  [Arreane](https://wordpress.org/support/users/yanex/)
 * (@yanex)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15040519)
 * Since we’ll be needing some private information, can you try and contact us here
   [https://redux.io/contact/](https://redux.io/contact/)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Redux plugin issue’ is closed to new replies.

 * ![](https://ps.w.org/redux-framework/assets/icon.svg?rev=2889347)
 * [Redux Framework](https://wordpress.org/plugins/redux-framework/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/redux-framework/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/redux-framework/)
 * [Active Topics](https://wordpress.org/support/plugin/redux-framework/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/redux-framework/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/redux-framework/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [Arreane](https://wordpress.org/support/users/yanex/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/redux-plugin-issue/#post-15040519)
 * Status: resolved