Title: Refresh On Submit
Last modified: August 16, 2020

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# Refresh On Submit

 *  Resolved [andycannan](https://wordpress.org/support/users/andycannan/)
 * (@andycannan)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/refresh-on-submit/)
 * Hi,
 * I have installed this plugin and it is adding the document to the order which
   is great. When you load in the document however it duplicates the screen in a
   random way until you refresh it. Once you have done that it goes back to how 
   it was just with the attachment. I have looked at the other topics where the 
   Refresh Page is selected however I have this selected. I am on version 2.3.8.
 * Thanks,
 * Andrew

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/)
 * (@fahadmahmood)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/refresh-on-submit/#post-13265272)
 * Dear Andrew,
 * If your website is LIVE, please provide the URL so i can test it where this issue
   appeared. Me and my team are eager to resolve the issues but it is not easy to
   regenerate the same problem within our demo environment. I hope you will understand.
   In case you are not comfortable in providing URL here so you can reach us through
   [demo website](http://demo.androidbubble.com/contact/).
 * Thanks,
    Fahad
 *  Thread Starter [andycannan](https://wordpress.org/support/users/andycannan/)
 * (@andycannan)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/refresh-on-submit/#post-13265307)
 * Hi,
 * The website is [https://bylincoln.co.uk](https://bylincoln.co.uk). Add a product
   into your basket and checkout. Upload a file and it changes the format of the
   screen. I am not sure if there is some conflict with the theme but when you then
   refresh is goes back to normal with the file attached.
 * Many thanks for looking at this so quickly.
 * Andy
 *  Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/)
 * (@fahadmahmood)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/refresh-on-submit/#post-13268930)
 * Dear Andy,
 * This conflict is not with your theme, latest WooCommerce version is having some
   issues with checkout page submission. I will take care of it, please wait for
   the next update.
 *  Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/)
 * (@fahadmahmood)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/refresh-on-submit/#post-13269945)
 * [@andycannan](https://wordpress.org/support/users/andycannan/) i have spent much
   time on this issue, unfortunately i am unable to reproduce this problem on my
   demo website. Is it possible if you can reach us through [demo website](http://demo.androidbubble.com/contact/)?
   Latest WooCommerce version is having some issues with page submission, due to
   payment gateways API responses, all the times outcomes are different. That’s 
   why our plugin’s checkout page submission isn’t working as it should. We recommend
   other methods instead, checkout page isn’t working smooth for all websites.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Refresh On Submit’ is closed to new replies.

 * ![](https://ps.w.org/easy-upload-files-during-checkout/assets/icon-256x256.gif?
   rev=2276378)
 * [Easy Upload Files During Checkout](https://wordpress.org/plugins/easy-upload-files-during-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-upload-files-during-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-upload-files-during-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-upload-files-during-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-upload-files-during-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-upload-files-during-checkout/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/refresh-on-submit/#post-13269945)
 * Status: resolved