Title: Refund bug
Last modified: January 25, 2024

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# Refund bug

 *  [shaunek](https://wordpress.org/support/users/shaunek/)
 * (@shaunek)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/refund-bug-2/)
 * There is a pretty critical issue with how refunds work, where the Woo order gets
   changed to “Refunded” status (which is great) and then later gets changed back
   to “Processing” status. This is a pretty big deal for us and we can’t go live
   with this plugin until this is resolved.
 * I’ve logged all the nitty gritty details including a screenshot and log files
   in a github issue here: [https://github.com/bitpay/bitpay-checkout-for-woocommerce/issues/75](https://github.com/bitpay/bitpay-checkout-for-woocommerce/issues/75).
 * We are willing to help to get this fixed but would need some guidance from your
   team on how to fully resolve as it seems to be related to the IPN messages which
   we don’t have complete knowledge of.

The topic ‘Refund bug’ is closed to new replies.

 * ![](https://ps.w.org/bitpay-checkout-for-woocommerce/assets/icon-256x256.png?
   rev=2071618)
 * [BitPay Checkout for WooCommerce](https://wordpress.org/plugins/bitpay-checkout-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bitpay-checkout-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bitpay-checkout-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/bitpay-checkout-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bitpay-checkout-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bitpay-checkout-for-woocommerce/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [shaunek](https://wordpress.org/support/users/shaunek/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/refund-bug-2/)
 * Status: not resolved