Title: Refund error
Last modified: July 12, 2023

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# Refund error

 *  Resolved [andreww906](https://wordpress.org/support/users/andreww906/)
 * (@andreww906)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/refund-error-6/)
 * Hi, when I try to refund a customer with woocommerce it doesn’t work. The loader
   keeps spinning and the refund it’s not done. Where can I see a log of the error?
   I can’t find it even if I activated the debug options. Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/refund-error-6/#post-16889740)
 * Hi [@andreww906](https://wordpress.org/support/users/andreww906/)
 * All WooCommerce logs can be found by going to the WooCommerce > Status > Logs
   page. If there is some plugin interfering with the refund process and triggering
   an error there will be a `fatal-error` log file. That will show which plugin 
   is triggering an error.
 * > I can’t find it even if I activated the debug options.
 * The option to enable/disable logging for the Stripe plugin is located on the 
   API Settings page of the Stripe plugin.
 * Kind Regards,

Viewing 1 replies (of 1 total)

The topic ‘Refund error’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/refund-error-6/#post-16889740)
 * Status: resolved