Title: Refund process
Last modified: May 30, 2025

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# Refund process

 *  Resolved [saurab793](https://wordpress.org/support/users/saurab793/)
 * (@saurab793)
 * [12 months ago](https://wordpress.org/support/topic/refund-process/)
 * i want to export the refund details to the shipstation if i refund the order 
   in woocommerce. Does this plugin process the refund info from woocommerce to 
   shipstation? if yes, how does it process the information.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [12 months ago](https://wordpress.org/support/topic/refund-process/#post-18490684)
 * Hi [@saurab793](https://wordpress.org/support/users/saurab793/),
 * Thanks for reaching out. I understand you’re looking to ensure that refund details
   processed in WooCommerce are also passed to ShipStation, and it’s important to
   get clarity on how that sync works.
 * The **ShipStation integration for WooCommerce** does not currently support automatic
   syncing of refund data from WooCommerce to ShipStation. This means that if you
   refund an order in WooCommerce, the refund will not automatically reflect in 
   ShipStation’s system.
 * To manage refunds across both platforms, you’ll need to manually record the refund
   in ShipStation after processing it in WooCommerce. Alternatively, if you initiate
   the refund from ShipStation (assuming you’re using a supported carrier and payment
   method), the integration may update the order status in WooCommerce accordingly,
   but not the other way around.
 * That said, this is definitely a valuable use case. If you’d like to see this 
   feature added, we’d love for you to submit a request here: [https://woocommerce.com/feature-requests/woocommerce/](https://woocommerce.com/feature-requests/woocommerce/)
 * And if ShipStation has been useful for your store, we’d really appreciate it 
   if you could leave a quick review here: [https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/#new-post)
   
   If you need further support, please don’t hesitate to let us know or open a new
   forum topic.
 *  Plugin Support [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * (@fetenlakhal)
 * [11 months, 2 weeks ago](https://wordpress.org/support/topic/refund-process/#post-18509048)
 * Hi there,
 * Since we haven’t heard back, I’ll mark this as resolved for now. We’re here if
   you need us!
 * Apart from this, mind leaving a quick review? 😊 [https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/#new-post)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Refund process’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-shipstation-integration/assets/icon-256x256.
   png?rev=3234406)
 * [ShipStation for WooCommerce](https://wordpress.org/plugins/woocommerce-shipstation-integration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-shipstation-integration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-shipstation-integration/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Feten L. a11n](https://wordpress.org/support/users/fetenlakhal/)
 * Last activity: [11 months, 2 weeks ago](https://wordpress.org/support/topic/refund-process/#post-18509048)
 * Status: resolved