Title: Refund request Last modified: October 29, 2022 --- # Refund request * Resolved [rider360llc](https://wordpress.org/support/users/rider360llc/) * (@rider360llc) * [3 years, 7 months ago](https://wordpress.org/support/topic/refund-request-17/) * To whom it may concern. I opened a Jetpackcrm account for $199 on October 20, 2022 and subsequently cancelled my subcripiont and would request a partial of full refund. The invoice information is below. While no reflection on JetpackCRM, I found the software difficult to navigate. Thank you for your condideration in this matter. * Invoice number A548B5C5-0001 Receipt number 2909-2738 Date paid October 20, 2022 Payment method Visa – 8312 * Scott R. Dooley RIDER360, LLC CEO 910-977-8981 [rider360llc@gmail.com](https://wordpress.org/support/topic/refund-request-17/rider360llc@gmail.com?output_format=md) Viewing 1 replies (of 1 total) * [Jay](https://wordpress.org/support/users/bluejay77/) * (@bluejay77) * [3 years, 7 months ago](https://wordpress.org/support/topic/refund-request-17/#post-16146787) * Hi [@rider360llc](https://wordpress.org/support/users/rider360llc/), * Per [WordPress.org community guidelines](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products), we are not allowed to support premium plugins (paid extensions) in these forums. * Would you reach out to us by submitting a ticket from your account, so we can assist you with your refunds? * [https://app.jetpackcrm.com/](https://app.jetpackcrm.com/) [https://kb.jetpackcrm.com/crm-support/](https://kb.jetpackcrm.com/crm-support/) * Please include the URL reference to this forum thread in the ticket. Thanks! * Thanks! Viewing 1 replies (of 1 total) The topic ‘Refund request’ is closed to new replies. * ![](https://ps.w.org/zero-bs-crm/assets/icon.svg?rev=2821636) * [Jetpack CRM - Clients, Leads, Invoices, Billing, Email Marketing, & Automation](https://wordpress.org/plugins/zero-bs-crm/) * [Frequently Asked Questions](https://wordpress.org/plugins/zero-bs-crm/#faq) * [Support Threads](https://wordpress.org/support/plugin/zero-bs-crm/) * [Active Topics](https://wordpress.org/support/plugin/zero-bs-crm/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/zero-bs-crm/unresolved/) * [Reviews](https://wordpress.org/support/plugin/zero-bs-crm/reviews/) * 1 reply * 2 participants * Last reply from: [Jay](https://wordpress.org/support/users/bluejay77/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/refund-request-17/#post-16146787) * Status: resolved