Title: Refundable Amount
Last modified: November 13, 2019

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# Refundable Amount

 *  Resolved [Ward](https://wordpress.org/support/users/yward/)
 * (@yward)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/refundable-amount/)
 * Clicking “Approve Refund” adds a new item to the order “refundable amount” which
   increases the original order total amount instead of being counted a refund.
 * Can I stop this from happening?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Ward](https://wordpress.org/support/users/yward/)
 * (@yward)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/refundable-amount/#post-12162281)
 * To anyone with the same issue, the plugin support team appears to ignore all 
   tickets and just paste the same copy/paste reply asking to email them.
 * You can solve the issue as follows:
 * 1-Rename the plugin folder to prevent it being updated overwriting the changes
   we’re going to make.
    2-Go to Plugin’s editor the edit the following: a–Edit 
   the plugin’s main file and change the plugin name by appending a letter or two
   to also make sure it doesn’t get updated. (you can also simply edit the version
   to a version much higher than wp rep, i.e. 11 or something) b–Make sure to also
   edit text-domain in the same files to match the folder name you have renamed.
   c–Go to admin/class_woocommerce_refund_and_exchange_lite-admin.php then comment
   the lines between 546 to 555 which are shown below:
 *     ```
       				/*
       				$new_fee_old            = new stdClass();
       				$new_fee_old->name      = esc_attr( 'Refundable Amount' );
       				$new_fee_old->amount    = (float) esc_attr( $total_price );
       				$new_fee_old->tax_class = '';
       				$new_fee_old->taxable   = false;
       				$new_fee->tax       = $totalProducttax;
       				$new_fee_old->tax_data  = array();
       				$item_id = $order->add_fee( $new_fee_old );
       				*/
       ```
   
 * That’s all, the plugin will no longer add extra charges to your orders instead
   of refunding.
    -  This reply was modified 6 years, 6 months ago by [Ward](https://wordpress.org/support/users/yward/).
 *  [mohsinkharwa](https://wordpress.org/support/users/mohsinkharwa/)
 * (@mohsinkharwa)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/refundable-amount/#post-12439114)
 * dear mwb
 * please resolve the following prob
    1. when the refund req is approved and refund
   is initiated it dose not automatically include shipping and tax amount in the
   product value in refund amount which make it wrong 2. the confirmation mail sent
   to the customer that u can see in second image also do not include shipping and
   tax amount in product value that create difference between the total mount paid
   and amount refunded this me create a panic situation in customer please suggest
   how to resolve it 3. and it is also not showing the note on product page even
   after enabling it u can refer image 3 for this
 * note – i have done all settings you can see in mage 4
 * image.png
 * image.png
 * image.png
 * image.png
 * i have sent you email on [support@makewebbetter.com](https://wordpress.org/support/topic/refundable-amount/support@makewebbetter.com?output_format=md)
   regarding same pease resolve asap

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Refundable Amount’ is closed to new replies.

 * ![](https://ps.w.org/woo-refund-and-exchange-lite/assets/icon-256x256.gif?rev
   =2903098)
 * [Return Refund and Exchange For WooCommerce](https://wordpress.org/plugins/woo-refund-and-exchange-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-refund-and-exchange-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-refund-and-exchange-lite/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [mohsinkharwa](https://wordpress.org/support/users/mohsinkharwa/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/refundable-amount/#post-12439114)
 * Status: resolved