Title: Refunds not processing
Last modified: July 31, 2019

---

# Refunds not processing

 *  [lateralus821](https://wordpress.org/support/users/lateralus821/)
 * (@lateralus821)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/refunds-not-processing-2/)
 * The plugin works great for processing payments on orders but when I go to process
   refunds the order page freezes up and the refund isn’t processed, how can I fix
   this?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Design Team](https://wordpress.org/support/users/bngdesign/)
 * (@bngdesign)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/refunds-not-processing-2/#post-11786824)
 * [@lateralus821](https://wordpress.org/support/users/lateralus821/)
 * Thanks for your post. Could you please let me know the versions of the following
   you’re using on your site?
    – WordPress – WooCommerce – NMI Payment Gateway
 * I just tried a refund on my test site and it went through with no problems. I’d
   like to try and match your config and see if I can recreate your issue.
 * Thanks!
 * Nate
    BNG Design

Viewing 1 replies (of 1 total)

The topic ‘Refunds not processing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-nmi-three-step_9c7495.svg)
 * [NMI Gateway For WooCommerce](https://wordpress.org/plugins/woo-nmi-three-step/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-nmi-three-step/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-nmi-three-step/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-nmi-three-step/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-nmi-three-step/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Design Team](https://wordpress.org/support/users/bngdesign/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/refunds-not-processing-2/#post-11786824)
 * Status: not resolved