Title: Regarding Multiple Errors
Last modified: September 21, 2025

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# Regarding Multiple Errors

 *  Resolved [hotcoffee777](https://wordpress.org/support/users/hotcoffee777/)
 * (@hotcoffee777)
 * [8 months ago](https://wordpress.org/support/topic/regarding-multiple-errors/)
 * ***
   WordPress v6.8.2Backwpup v5.5.0***
 * I’m experiencing several issues with the BackWPup plugin. I’ve already tried 
   reinstalling the latest version, but the problems persist, so the issue seems
   to be specific to this plugin. I can confirm that the UpdraftPlus plugin is working
   correctly.
 * Here is a list of the errors I’m encountering:
   —・Job deletion is not working.・
   Automatic backup file deletion is not functioning.・Backup file downloads result
   in an error. (The download speed is slow, and it fails quickly.)—
 * Could you please assist me with these issues?
 * Thank you for your time and support.
 * Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [8 months ago](https://wordpress.org/support/topic/regarding-multiple-errors/#post-18651356)
 * Hi,
 * Thank you for reaching out and sharing the details.
 * I checked on my end but wasn’t able to replicate these issues. Could you please
   confirm a couple of things so we can narrow it down:
    - When trying to delete a job, do you see any related errors in your browser
      console?
    - For backup file deletion and download issue, can you let me know which storage
      option you are using?
 * One more thing that can help: please install the [Health Check & Troubleshooting plugin](https://wordpress.org/plugins/health-check/)
   and enable Troubleshooting Mode for BackWPup.
    - If the issue does not occur in this mode, it points to a conflict with another
      plugin or theme. You can then activate them one by one to find the culprit.
    - If the issue still happens even in troubleshooting mode, please share the 
      above requested details so we can dig deeper.
 * Looking forward to your update.
 * Best regards,
 *  Thread Starter [hotcoffee777](https://wordpress.org/support/users/hotcoffee777/)
 * (@hotcoffee777)
 * [8 months ago](https://wordpress.org/support/topic/regarding-multiple-errors/#post-18651591)
 * Thank you for your support.
 * ・Storage option：Web Server
 * **F12 Detection and Solution**
   You used F12 and found that the server’s WAF was
   blocking the “delete_job” process. After disabling the WAF, the job could be 
   deleted successfully.
 * **Ongoing Monitoring**
   I’ll continue to monitor the automatic backup file deletion
   with the WAF turned off.Best regards,
    -  This reply was modified 8 months ago by [hotcoffee777](https://wordpress.org/support/users/hotcoffee777/).
 *  Thread Starter [hotcoffee777](https://wordpress.org/support/users/hotcoffee777/)
 * (@hotcoffee777)
 * [8 months ago](https://wordpress.org/support/topic/regarding-multiple-errors/#post-18651992)
 * Regarding the download issue, here is what I have confirmed:
    - **Troubleshooting Mode:** Cannot download.
    - **Chrome / Edge:** Cannot download.
    - **Firefox:** Can download.
    - **Secret Mode:** Cannot download.
    - **UpdraftPlus:** Can download on Chrome and Edge.
 * Why is it that I can’t download with Chrome and Edge? It’s a hassle to switch
   to Firefox just to download files.
   Best regards,
 *  Plugin Support [Saransh](https://wordpress.org/support/users/saranshwpm/)
 * (@saranshwpm)
 * [7 months, 4 weeks ago](https://wordpress.org/support/topic/regarding-multiple-errors/#post-18657316)
 * Hi,
 * Did you also check on Chrome from a different device and with extensions disabled?
   If that doesn’t help, you can try the following suggestions just to see if it
   makes a difference:
    - **Increase PHP limits**: Raise max_execution_time, memory_limit, and upload_max_filesize
      in your PHP configuration to prevent timeouts.
    - **Check LiteSpeed settings (if used)**: Some users reported that the _Maximum
      Dynamic Response Body Size_ setting in LiteSpeed can interrupt downloads. 
      Your host can help confirm and adjust this.
    - **Direct download**: As a workaround, you can also grab the backup file directly
      via FTP or cPanel from: wp-content/uploads/backwpup-*-backups/
 * Please give these a try and let me know how it goes.
 * Best regards,
 *  Thread Starter [hotcoffee777](https://wordpress.org/support/users/hotcoffee777/)
 * (@hotcoffee777)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/regarding-multiple-errors/#post-18677442)
 * Thank you for your support.
 * I tried launching BackWPup alone in troubleshooting mode, but the download is
   being cancelled a few seconds after it starts.
 * The automatic deletion of old backups is still working without any issues. It
   seems the issue was indeed caused by the server-side security plugin, SiteGuard.
   
   Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Regarding Multiple Errors’ is closed to new replies.

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## Tags

 * [critical error](https://wordpress.org/support/topic-tag/critical-error/)

 * 5 replies
 * 2 participants
 * Last reply from: [hotcoffee777](https://wordpress.org/support/users/hotcoffee777/)
 * Last activity: [7 months, 1 week ago](https://wordpress.org/support/topic/regarding-multiple-errors/#post-18677442)
 * Status: resolved