• Resolved Pierre236

    (@pierreto)


    Hi,

    I recently change template and try to resize picture with Regenerate Thumbnails, but i see message alerte from shortpixel.

    I try another plugin and have the same message, then i find one who work with shortpixel, but it don’t work.

    How can i do that?
    What’s plugin i can use for delete old image format and add news?

    Then aslo i change hosting, i don’t know if i need make change on shortpixel?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShortPixel

    (@shortpixel)

    Hi,
    thanks for your message and for using ShortPixel.

    You can use whatever thumbnail regenerate plugin you wish (though we’d recommend this one).
    What is important to do is:
    1) temporary deactivate ShortPixel Image Optimizer
    2) regenerate the thumbnails
    3) deactivate the regenerate plugin that you used
    4) activate ShortPixel

    This should do the trick.

    Best regards,
    Alex

    Thread Starter Pierre236

    (@pierreto)

    Hi,
    Thank’s for response.
    I try to use your plugin for regenerate, but it don’t work, have a data error.
    Then i use another one.

    Plugin Author ShortPixel

    (@shortpixel)

    Thanks for letting us know about this issue, we’re working on a new release.

Viewing 3 replies - 1 through 3 (of 3 total)

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