Title: register_http_request_failed
Last modified: August 30, 2016

---

# register_http_request_failed

 *  Resolved [thanatipch](https://wordpress.org/support/users/thanatipch/)
 * (@thanatipch)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/register_http_request_failed-30/)
 * Hi,
 * I’ve moved my wordpress site to a new server and the problem connecting with 
   jetpack occurred. The error said
 * > Jetpack could not contact WordPress.com: register_http_request_failed. This
   > usually means something is incorrectly configured on your web host.
   >  Empty 
   > reply from server
 * The website is [](http://www.eng.up.ac.th/engup2558)
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/register_http_request_failed-30/#post-6598624)
 * Can you please use Jetpack’s Debugger module to send us some more information
   about your site?
 * 1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing
   at the bottom of the page. 3) Click the link that says “click here to contact
   Jetpack support.” 4) Fill in the description box and your name and email address.
   5) Click the “Contact Support” button.
 * Thanks!
 *  Thread Starter [thanatipch](https://wordpress.org/support/users/thanatipch/)
 * (@thanatipch)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/register_http_request_failed-30/#post-6598708)
 * Hi Jeremy,
 * Here’s the screen after I click on “Debug”
    [screen](http://www.eng.up.ac.th/engup2558/wp-content/uploads/Capture1.png)
 * I can’t find the link “click here to contact Jetpack support” you mentioned in
   step 3.
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [10 years, 8 months ago](https://wordpress.org/support/topic/register_http_request_failed-30/#post-6598757)
 * What do you see when scrolling down a bit? The contact link should appear at 
   the bottom of this page.
 * If it doesn’t, could you contact us via this contact form and let us know your
   site URL there?
    [http://jetpack.me/contact-support/](http://jetpack.me/contact-support/)
 * Thanks!
 *  Thread Starter [thanatipch](https://wordpress.org/support/users/thanatipch/)
 * (@thanatipch)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/register_http_request_failed-30/#post-6598779)
 * I still can’t find the contact link in the page.
    As you suggest, I’ve already
   sent the information via the contact form.
 * Thanks 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘register_http_request_failed’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [thanatipch](https://wordpress.org/support/users/thanatipch/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/register_http_request_failed-30/#post-6598779)
 * Status: resolved