Regustration form doesn’t process new user

  • Resolved zanax

    (@zanax)


    12 months ago

    Good day! I’m trying out your plugin but I have an issue with the registration process. I followed your docs and created the form but it doesn’t allow registering a new user. Nothing happens when you click the “register” button. The form also does not show my subscription plan. I’m not sure where I’m going wrong.

    The page I need help with: [log in to see the link]

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    12 months ago

    Hi @zanax,

    To have a better idea of your setup:

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?
    2. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> Settings -> Payments -> Gateways -> and send a full screenshot from there (please make sure all the settings from that page can be seen)?

      Note: Since this is a public forum, please make sure any sensitive information is hidden/blurred.
    3. Could you please provide the URL of the page where you’ve added the PMS Registration form?
Viewing 1 replies (of 1 total)

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