Title: Reinstall Hack Need Help
Last modified: April 25, 2018

---

# Reinstall Hack Need Help

 *  [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/)
 * Help! I have been searching for two days now for an answer.
 * Here’s the problem it acts like the wpsetup hack where the website tries to reinstall
   wp however this is not a new install. Every time I try to work on the site in
   the dashboard. After a certain amount of time the site will try to get me to 
   reinstall. And it shuts down the whole site I have to wait and eventually I’m
   able to access the site again but each time I try prior to this I get redirected
   to the reinstall page.
 * I have check permalinks to insure the website is right
    I have turned off the
   plugins I have turned off the themes None of these work?! I even removed the .
   htaccess page, but it still happens? Anybody have any ideas???

Viewing 15 replies - 1 through 15 (of 36 total)

1 [2](https://wordpress.org/support/topic/reinstall-hack-need-help/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/reinstall-hack-need-help/page/3/?output_format=md)
[→](https://wordpress.org/support/topic/reinstall-hack-need-help/page/2/?output_format=md)

 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218596)
 * Hello, rcarp13, & welcome. Could you please provide your site url?
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218608)
 * [http://typetwodiabetes.us](http://typetwodiabetes.us)
 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218772)
 * rcarp13, 1 thing weird that’s going on is that when I visit your site, it says
   Tuesday, Apr. 24, 2018. & you’re in Ohio. I think in all parts of the world at
   this juncture, Apr. 24 is history. You’ve got caching enabled on your site, I
   don’t know if that’s what’s causing your date to be wrong, & I don’t know if 
   that has anything to do w/your reinstall message, but I don’t think it can be
   good in any event.
 * Please let us see your wp-config.php file, but please for goodness’ sake, *do
   not* include your database credentials. Edit them out, please! You have no idea
   how many times I’ve seen them posted to this very very public forum! Specifically,
   we’re looking for lines having to do w/$table_prefix, in case you’re inclined
   to post just those.
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218824)
 * Yes I’m using W3 Total Cache
    wp-config.php file
 * <?php
    /** Enable W3 Total Cache */ define(‘WP_CACHE’, true); // Added by W3 
   Total Cache
 * /**
    * The base configuration for WordPress * * The wp-config.php creation script
   uses this file during the * installation. You don’t have to use the web site,
   you can * copy this file to “wp-config.php” and fill in the values. * * This 
   file contains the following configurations: * * * MySQL settings * * Secret keys**
   Database table prefix * * ABSPATH * * [@link](https://wordpress.org/support/users/link/)
   [https://codex.wordpress.org/Editing_wp-config.php](https://codex.wordpress.org/Editing_wp-config.php)**
   [@package](https://wordpress.org/support/users/package/) WordPress */
 * // ** MySQL settings – You can get this info from your web host ** //
    /** The
   name of the database for WordPress */ define(‘DB_NAME’, ‘xxxxxxxxxxxxxx’);
 * /** MySQL database username */
    define(‘DB_USER’, ‘xxxxxxxxxxxxxx’);
 * /** MySQL database password */
    define(‘DB_PASSWORD’, ‘xxxxxxxxxxxxxx’);
 * /** MySQL hostname */
    define(‘DB_HOST’, ‘xxxxxxxxxxxxxx’);
 * /** Database Charset to use in creating database tables. */
    define(‘DB_CHARSET’,‘
   utf8’);
 * /** The Database Collate type. Don’t change this if in doubt. */
    define(‘DB_COLLATE’,”);
 * /**#@+
    * Authentication Unique Keys and Salts. * * Change these to different
   unique phrases! * You can generate these using the {@link [https://api.wordpress.org/secret-key/1.1/salt/](https://api.wordpress.org/secret-key/1.1/salt/)
   WordPress.org secret-key service} * You can change these at any point in time
   to invalidate all existing cookies. This will force all users to have to log 
   in again. * * [@since](https://wordpress.org/support/users/since/) 2.6.0 */ define(‘
   AUTH_KEY’, ‘}>dx[?w!E?JQkxzV{UE/%}KBA!bBzOBnDVE)ykfZCvPXj^Nu]MC?|u;>mGt^%T{zzy
   +|SMy@&)@G!aDEjT}^^SiAmQ+/>rEKj_TC=nn|v!VLAb<<*Y_P=S_Uh!]!dSKu’); define(‘SECURE_AUTH_KEY’,‘
   tM@;w/G-xL|-e*!|T&tE?d<^pOgJ|QvrCk&W[WtCbDZnNwVU&xpngzb$@oIEE%[@>UdxM&OmtBTJM_wO(
   T{t)m^vM^^HzQtk=b==|R|-%^mH{Ko}T/pP^u?fQ/&vW<sl’); define(‘LOGGED_IN_KEY’, ‘Vms({
   hlPp?xY>ijGmJH$Oo%bfxHQm$DZ>ILvxZcCce*!?%wDlL!H%GRIzmNL%goaN)Wq+NTL>@*^Z$f)XCsFzGC@{-
   EV{aQQ*RR!IPZ|(&d|^{tP@YuwkM;FH;aK]sle’); define(‘NONCE_KEY’, ‘%p-fs&*UqPcGm;
   <hi{o_c+a)={aZqHRoA]]{yyXahd&xYzgIgo-$@v*qjYb!(yrXN$uLLzA(YCEy^Bc@DsM;+af=cWHnDj%
   IBhIR]*nw$!+=cFpkk<u]T)v!+A}APAuF’); define(‘AUTH_SALT’, ‘?z+;u}=@]$JnXzG{you%[
   ^c/_(x-Sy@bB]icOT$DP(=|{T{KPY=s%sChK*(QSwb%LngKNPYFh</W%uzK$DoG%zWX[HAt}h%*%N
   ^ngqxgqwvXl[;doyRYl!GcbeRJK-Sb’); define(‘SECURE_AUTH_SALT’, ‘+DxyXrO(BHw!pACF&
   Antd;njr_N(ofrn(!-Bz!ZYEd;J>-sq$+^A}Qwlk{QP&f%H{LKc=spyN{msVNf<Ei]|W_cGwr!}TfiLhkXspa
   >}E)*rYRgGgTozYvld*o/F*|LH’); define(‘LOGGED_IN_SALT’, ‘sb*BofAV&)CeAJ%EHqe_a(;
   @$Sr{eBuw>+K(W)DhG?o;TVt)NtHy;>ii)(P@%lDHilb^Esw<Nu^{]zuZNVsdVN!pFk??<y-i]Se{
   vxT}%qZx}b>RPl;V?R(tGPh?=FmU’); define(‘NONCE_SALT’, ‘@cB<uM+KYCh)?IM%VAWLVD!
   j[GTVV)FCMD@QZorPAKTU>HJFbi}V;RxQSBRe==fG/J^VxUdcC_leP*ZnkOl@A$hD<cRd<k>wH*OI?
   dvN!X$$aJ)W+CFZYm-]$U>pbyw-‘);
 * /**#@-*/
 * /**
    * WordPress Database Table prefix. * * You can have multiple installations
   in one database if you give each * a unique prefix. Only numbers, letters, and
   underscores please! */ $table_prefix = ‘wp_owxv_’;
 * /**
    * For developers: WordPress debugging mode. * * Change this to true to enable
   the display of notices during development. * It is strongly recommended that 
   plugin and theme developers use WP_DEBUG * in their development environments.**
   For information on other constants that can be used for debugging, * visit the
   Codex. * * [@link](https://wordpress.org/support/users/link/) [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)*/
   define(‘WP_DEBUG’, false);
 * /* That’s all, stop editing! Happy blogging. */
 * /** Absolute path to the WordPress directory. */
    if ( !defined(‘ABSPATH’) ) 
   define(‘ABSPATH’, dirname(__FILE__) . ‘/’);
 * /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . ‘wp-
   settings.php’);
 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218844)
 * rcarp13, is it when you’re logged into your dashboard that you get this reinstallation
   message?
 * Please clear your cache. The date should not be wrong on your blog.
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218859)
 * no after several activities it stops and starts promoting me to reinstall. I 
   have changed the install.php and setup-config.php in the wp-admin file so the
   install window does not appear.
 * I will clear the cache again
 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218970)
 * rcarp13, please disable all caching & see if that resolves the problem. If so,
   then what we know is that W3 Total Cache is in some way misconfigured. Also, 
   is there any caching being done on your server, ie, Memcache, Varnish, Cloudflare,
   etc?
 * Caching can be a great thing. If misconfigured, or if more than 1 is enabled &
   conflicting w/the other, very bad, or at least very weird, things can happen.
   Unfortunately, amongst experienced support-givers, it tends to be the #1 suspect
   when things go wrong, & w/very good reason.
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218984)
 * I turned the cache off in my efforts to fix thing. I neglected to say before 
   this happened I could not make changed to my pages so I turned of the w3 total
   cache and then this started happening.
 * I’ll look on the server caching
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10218999)
 * it seems there is caching on the server but it is disabled currently. Would that
   be better used than w3 total cache I mean the server caching service?
 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10219125)
 * rcarp13, w/all due respect, you haven’t completely disabled w3 total cache. For
   1 thing, in your wp-config.php file you have:
    “define(‘WP_CACHE’, true); // 
   Added by W3 Total Cache” You may put 2 // before it to comment out that line.
 * You should also delete advanced-cache.php, db.php, wp-total-cache-config.php,
   and delete the entire w3tc folder from the Wp-content folder. Alternatively, 
   if you just want to disable it as a trial, deactivate the plugin, & then put 
   a 1 on the end of the above file & folder names, ie,
    advanced-cache.ph1 w3tc1,
   etc.
 * I think the first thing that needs to happen is that all caching be completely
   disabled to see if that solves the problem. If so, then we know where the problem
   lies. If not, then clearly we have to do some aditional digging. I was always
   taught, that if I heard hoofbeats, look for horses first. Zebras should only 
   be suspected if I’d done a very exhaustive search for horses & found none. Since
   caching in this scenario is the all-too-common horse, I think it’s likely where
   we should start. The fact that the date was wrong on your blog when I initially
   looked at it is further evidence, IMO, that the problem you’re experiencing very
   probably is a result of caching misconfiguration.
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10219150)
 * OK I will do these thing as you said I’ll try disable folders first. more to 
   follow.
 * Thank you for your help
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10219207)
 * I’ve changed everything cache I could find. No change. In fact site is trying
   to reload wp but I disable the ability.
 * it loads this page [http://typetwodiabetes.us/wp-admin/install.php](http://typetwodiabetes.us/wp-admin/install.php)
   
   which is not the proper login page
 * message
    This page isn’t working typetwodiabetes.us redirected you too many times.
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10219292)
 * Server was caching turned it off but still have same problem
 *  [abletec](https://wordpress.org/support/users/abletec/)
 * (@abletec)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/#post-10219341)
 * Well, when I type in typetwodiabetes.us it is now redirecting to wp-admin/install.
   php. Please delete the wp-config.php file you put in the wp-admin folder.
 * Please open your wp-config.php file in your hosting control panel file manager
   or via FTP (preferably secure FTP) & change wp_debug from ‘false’ to ‘true’. 
   Then try logging in & copy any errors displayed.
 * Please also let us see your .htaccess file.
 *  Thread Starter [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * (@rcarp13)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/page/2/#post-10219379)
 * after change wp-config.php file in your hosting control panel file manager change
   wp_debug from ‘false’ to ‘true’
    this appear at top of page
 * Notice: Undefined variable: drop in /hermes/bosnaweb16a/b2132/ipg.rcarp1329691/
   wp-content/plugins/cross-linker/crosslink.php on line 388 Strict Standards: Redefining
   already defined constructor for class localbusinesspagebuilder in /hermes/bosnaweb16a/
   b2132/ipg.rcarp1329691/wp-content/plugins/localbusinesspagebuilder/localbusinesspagebuilder.
   php on line 29 Notice: Use of undefined constant PLUGIN_URL – assumed ‘PLUGIN_URL’
   in /hermes/bosnaweb16a/b2132/ipg.rcarp1329691/wp-content/plugins/localbusinesspagebuilder/
   localbusinesspagebuilder.php on line 34 Notice: Use of undefined constant PLUGIN_PATH–
   assumed ‘PLUGIN_PATH’ in /hermes/bosnaweb16a/b2132/ipg.rcarp1329691/wp-content/
   plugins/localbusinesspagebuilder/localbusinesspagebuilder.php on line 35 Notice:
   class-snoopy.php is deprecated since version 3.0.0! Use wp-includes/http.php 
   instead. in /hermes/bosnaweb16a/b2132/ipg.rcarp1329691/wp-includes/functions.
   php on line 3967 Notice: Undefined variable: i in /hermes/bosnaweb16a/b2132/ipg.
   rcarp1329691/wp-content/plugins/cross-linker/crosslink.php on line 698 Notice:
   Undefined variable: can_link_to_src in /hermes/bosnaweb16a/b2132/ipg.rcarp1329691/
   wp-content/plugins/cross-linker/crosslink.php on line 977 Notice: Undefined variable:
   i in /hermes/bosnaweb16a/b2132/ipg.rcarp1329691/wp-content/plugins/cross-linker/
   crosslink.php on line 698 Notice: Undefined variable: can_link_to_src in /hermes/
   bosnaweb16a/b2132/ipg.rcarp1329691/wp-content/plugins/cross-linker/crosslink.
   php on line 977

Viewing 15 replies - 1 through 15 (of 36 total)

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The topic ‘Reinstall Hack Need Help’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 36 replies
 * 2 participants
 * Last reply from: [rcarp13](https://wordpress.org/support/users/rcarp13/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/reinstall-hack-need-help/page/3/#post-10226716)
 * Status: not resolved

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