Title: Reminder doesn’t work
Last modified: October 16, 2020

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# Reminder doesn’t work

 *  Resolved [ben84torag](https://wordpress.org/support/users/ben84torag/)
 * (@ben84torag)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/reminder-doesnt-work/)
 * Hi everybody,
 * I set the Customer Reviews plugins and it looks like our buyers don’t reveive
   the reminder.
    The diagnostic page put a “!” in front of “WC Zoom” and “WC Slider”.
   Maybe it comes from this two items but I don’t know what to do ?
 * Best
    Benjamin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Freminder-doesnt-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/reminder-doesnt-work/#post-13549302)
 * Thanks for trying our plugin!
 * WC Zoom and WC Slider are not related to sending reminders, so they cannot cause
   this issue.
 * Can you please try sending review reminders manually and see if it works ([https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-](https://help.cusrev.com/support/solutions/articles/43000072126-how-to-manually-send-review-reminders-))?
 *  Thread Starter [ben84torag](https://wordpress.org/support/users/ben84torag/)
 * (@ben84torag)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/reminder-doesnt-work/#post-13552567)
 * Hello
 * thanks for your answer !
    it works when I send it manualy, and it’s ok for me
   to do it like this because we are not a huge Eshop (for the moment 😉
 * thanks
    Benjamin
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/reminder-doesnt-work/#post-13559977)
 * Thanks for letting me know.
 * In this case, it should work automatically as well. If it doesn’t, you might 
   have problems with WP Cron on your website. In this case, you can either contact
   your hosting support for help with troubleshooting WP Cron or use our alternative
   scheduler – CR Cron (see additional information here: [https://help.cusrev.com/support/solutions/articles/43000540989-cr-cron](https://help.cusrev.com/support/solutions/articles/43000540989-cr-cron)).
 *  Plugin Author [CusRev](https://wordpress.org/support/users/ivole/)
 * (@ivole)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/reminder-doesnt-work/#post-13627786)
 * We haven’t heard from you for more than two weeks. For this reason, I’ll assume
   that either you are not interested in this question/problem anymore or it has
   been resolved. If this is not the case, please let us know and we’ll be happy
   to help.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Reminder doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [CusRev](https://wordpress.org/support/users/ivole/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/reminder-doesnt-work/#post-13627786)
 * Status: resolved