Title: Remove / Deactivate Last modified: February 5, 2018 --- # Remove / Deactivate * Resolved [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/) * I cannot remove or deactivate my already-created 301 redirects, can you confirm it’s a bug ? * If I click single or multiple delete, the page refresh but the redirect will always be in the database. Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/remove-deactivate/page/2/?output_format=md) [→](https://wordpress.org/support/topic/remove-deactivate/page/2/?output_format=md) * [srphm](https://wordpress.org/support/users/srphm/) * (@srphm) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9944245) * Deleted - This reply was modified 8 years, 4 months ago by [srphm](https://wordpress.org/support/users/srphm/). * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9944458) * I’m unable to reproduce this problem. * Can you open your browser’s developer console and see if any errors are shown? * If nothing is shown, would it be possible to get a login to one of these sites to see if I can figure out what is happening? If that’s ok I can be contacted at [https://redirection.me/contact/](https://redirection.me/contact/) * Thread Starter [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9944550) * No JS console erros, but this on my PHP error log: * [:error] [pid 29132:tid 140332066887424] [client 82.54.243.67:54454] FastCGI: server “/usr/lib/cgi-bin/php5-fcgi-pool-l” stderr: PHP message: PHP Deprecated: Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always_populate_raw_post_data’ to ‘-1’ in php.ini and use the php://input stream instead. in Unknown on line 0, referer: [https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png](https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png) * [:error] [pid 29132:tid 140332066887424] [client 82.54.243.67:54454] FastCGI: server “/usr/lib/cgi-bin/php5-fcgi-pool-l” stderr: PHP message: PHP Warning: preg_match_all() expects parameter 2 to be string, array given in WPpath/wp-includes/ functions.php on line 4264, referer: [https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png](https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png) * [:error] [pid 29132:tid 140332066887424] [client 82.54.243.67:54454] FastCGI: server “/usr/lib/cgi-bin/php5-fcgi-pool-l” stderr: PHP message: PHP Warning: strpos() expects parameter 1 to be string, array given in WPpath/wp-includes/ functions.php on line 4269, referer: [https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png](https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png) * [:error] [pid 29132:tid 140332066887424] [client 82.54.243.67:54454] FastCGI: server “/usr/lib/cgi-bin/php5-fcgi-pool-l” stderr: PHP message: PHP Warning: mb_substr() expects parameter 1 to be string, array given in WPpath/wp-includes/ functions.php on line 4269, referer: [https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png](https://WPsite/wp-admin/tools.php?page=redirection.php&filter=png) * [mentor_01](https://wordpress.org/support/users/mentor_01/) * (@mentor_01) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9947963) * Well… we are ALL having this “delete/deactivate” problem that you cannot reproduce… so it must be true no? * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9947982) * [@mentor_01](https://wordpress.org/support/users/mentor_01/) I haven’t doubted the problem exists, just that I am unable to reproduce it. I am attempting to debug this further here [https://wordpress.org/support/topic/unable-to-delete-redirect/](https://wordpress.org/support/topic/unable-to-delete-redirect/) * And ‘ALL’ is the people in the forum who are here to report problems, it is not everybody using the plugin. * Thread Starter [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9947999) * I guess if this happens only when you are deleting a redirect, while filtering with the search function ? * I didn’t try without the search function, because actually I have a lot of redirects and I have to filter them. * Otherwise, another guess, may this happen because I was not in the first page but in the second (again, because I have a lot of redirects) ? * [mentor_01](https://wordpress.org/support/users/mentor_01/) * (@mentor_01) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9953142) * Sorry I did not want to sound harsh but there are a lot of people with this issue and seems like there is no solution. I would almost prefer to pay for support( if available) but then what can we do now? * We cannot edit/remove redirects… * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9953496) * I appreciate it’s frustrating when something isn’t working, but a little understanding can go a long way. Thanks to another user providing access to their server I was able to track down and fix the problem. You can try this in the 3.2 beta 2: * [https://github.com/johngodley/redirection/releases/tag/3.2-beta](https://github.com/johngodley/redirection/releases/tag/3.2-beta) * If all goes well then I’ll release this properly in a day or so. * Thread Starter [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9953782) * Thank you ! * 😉 * Thread Starter [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9956454) * Unfortunately, a problem occured. * I updated as you suggested to beta 3.2, and all my redirects disappeared. * Then I tryed to downgrade, but also with the old plugin the redirects are disappeared. * I have a nightly backup, but I can’t load it because we received bookings in the morning. * Can you help me to recover our redirects ? * Thread Starter [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9956637) * Ok, I made it myself: – loading a backup for few minutes – exporting my old redirects – reloading current backup – importing lost redirects * Lost redirects re-appeared now. (I repeat: after upgrade they was totally wiped out) * I suggest you to do some testing before releasing this beta, because this behaviour is buggy 😉 * Bye * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9956676) * I’m sorry you lost your redirects. * Did you delete the old plugin? If so, then you deleted your redirects. The page I linked to above has documentation about how to upgrade to a beta release, and this involves not deleting the old plugin. * This isn’t a bug with the beta version as there’s nothing there that would delete things. * [mentor_01](https://wordpress.org/support/users/mentor_01/) * (@mentor_01) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9956906) * I John, you are right and I would like to apologize with you. I was under pressure to deliver this project and the tool wasn’t working properly. Is there a way to donate? Once done I would like to make a donation for the time you are dedicating us and the tool you have created. * Thread Starter [ELAN42///](https://wordpress.org/support/users/nokao/) * (@nokao) * [8 years, 4 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9957784) * Hi ! * I didn’t remember at all that deactivating the plugin deletes the redirects, so this is what happened … no problem, I exported them from a backup and re-imported them. * Thanks again * Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/) * (@johnny5) * [8 years, 3 months ago](https://wordpress.org/support/topic/remove-deactivate/#post-9961848) * [@mentor_01](https://wordpress.org/support/users/mentor_01/), no problem at all. The plugins options page has information about donating, thank you. * I’ll mark this as resolved as it seems to be fixed now Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/remove-deactivate/page/2/?output_format=md) [→](https://wordpress.org/support/topic/remove-deactivate/page/2/?output_format=md) The topic ‘Remove / Deactivate’ is closed to new replies. * ![](https://ps.w.org/redirection/assets/icon-256x256.jpg?rev=983639) * [Redirection](https://wordpress.org/plugins/redirection/) * [Frequently Asked Questions](https://wordpress.org/plugins/redirection/#faq) * [Support Threads](https://wordpress.org/support/plugin/redirection/) * [Active Topics](https://wordpress.org/support/plugin/redirection/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/redirection/unresolved/) * [Reviews](https://wordpress.org/support/plugin/redirection/reviews/) * 20 replies * 4 participants * Last reply from: [John Godley](https://wordpress.org/support/users/johnny5/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/remove-deactivate/page/2/#post-10007903) * Status: resolved