Title: Remove forbidden message for admin?
Last modified: December 1, 2025

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# Remove forbidden message for admin?

 *  Resolved [tcwebtech](https://wordpress.org/support/users/tcwebtech/)
 * (@tcwebtech)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/)
 * Is there a way to remove the error “Spam protection – Forbidden. You sent forms
   too often. Please wait a few minutes. Anti-Spam by CleanTalk” for admin users
   or maybe by IP address? My client occasionally gets this message when trying 
   to login. I can give her the solution suggestions linked below but are there 
   other suggestions to prevent it?
 * [https://cleantalk.org/help/cloud-response-you-sent-forms-too-often](https://cleantalk.org/help/cloud-response-you-sent-forms-too-often)
 * Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18738827)
 * Hello tcwebtech,
 * If the user logs in as an administrator, they are not yet an administrator at
   the time of check.
   You can add IP addresses to personal whitelists to avoid the
   check. This guide will assist you: [https://cleantalk.org/help/i-want-to-block-ip](https://cleantalk.org/help/i-want-to-block-ip).
 * However, there is obviously an issue with false positives. In addition, the login
   form should not be intercepted by our plugin.
 * Please provide the URL of the form and the plugin or theme used to create it.(
   If you do not want to name the site, first write your Service #, then the URL
   of the form. You can find the Service # here: [your CleanTalk dashboard](https://cleantalk.org/my/?cp_mode=antispam)
   → the “Settings” button under your site name).
 *  Thread Starter [tcwebtech](https://wordpress.org/support/users/tcwebtech/)
 * (@tcwebtech)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18740073)
 * Hello,
 * That makes sense. Here is the url:
 * Service #1994314 
   [Login – Dementia Friends Massachusetts](https://dementiafriendsma.org/dfm-ln/)
   The login form is created with the Ultimate Member plugin.
 * Thank you for your help!
    -  This reply was modified 6 months, 1 week ago by [tcwebtech](https://wordpress.org/support/users/tcwebtech/).
 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18740200)
 * Thank you for your reply.
 * Please add the login page URL to the exclusions. [This guide will help you](https://cleantalk.org/help/exclusion-from-anti-spam-checking#WordPress).
 * Let’s make sure there are no false positives on the registration form. Please
   make a few test registrations from different devices (not as the site administrator).
   Let us know the time of all tests, and we will check the information on our end.
 * Keep us posted.
 *  Thread Starter [tcwebtech](https://wordpress.org/support/users/tcwebtech/)
 * (@tcwebtech)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18741410)
 * Hello,
 * I added the url to the exclusions and then did some test logins. There were 5
   or so between 11:18am and 11:27am CST on 12/3/25. Some were stopped by incorrect
   password (my fault). I used two devices. I did not get the CleanTalk error. If
   there is anything else you need me to do on this end, let me know.
 * Thanks again for your prompt assistance!
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18741416)
 * Hello [@tcwebtech](https://wordpress.org/support/users/tcwebtech/)
 * I see that adding the exclusion resolved the issue. There are no new requests
   from your Login page in your Anti-Spam log.
 * Please let us know if you have further questions.
 *  Thread Starter [tcwebtech](https://wordpress.org/support/users/tcwebtech/)
 * (@tcwebtech)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18741436)
 * Thank you!
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18741460)
 * Glad to help!
 * We will be pleased if you share your opinion about our service on the WordPress
   forum:
   Anti-Spam: [https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Remove forbidden message for admin?’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [6 months, 1 week ago](https://wordpress.org/support/topic/remove-forbidden-message-for-admin/#post-18741460)
 * Status: resolved