Title: Remove Malware
Last modified: June 25, 2023

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# Remove Malware

 *  Resolved [boklarsen](https://wordpress.org/support/users/boklarsen/)
 * (@boklarsen)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/remove-malware-3/)
 * Hello,
 * I’m unable to remove this malware that is on our website.
 * We have isntalled both your Anti-spam and Security plugin:
 * Please have a look at let me know what to do
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fremove-malware-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/remove-malware-3/#post-16846802)
 * Hello, [@boklarsen](https://wordpress.org/support/users/boklarsen/)
 * When you try to remove the malware, do you get an error or something else? Our
   scanner guide is here: [https://cleantalk.org/help/security-malware-scanner](https://cleantalk.org/help/security-malware-scanner)
 * If our scanner found something, please send the files for analysis. We’ll check
   them. The guide is here: [https://cleantalk.org/help/files-analysis](https://cleantalk.org/help/files-analysis)
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/remove-malware-3/#post-16859239)
 * Hello,
 * We haven’t heard back from you in a few days, so I’m going to mark this topic
   as “resolved”.
 * If you have any further questions, you can start a new topic or contact us via
   our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Remove Malware’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/remove-malware-3/#post-16859239)
 * Status: resolved