Title: Remove mandatory fields
Last modified: October 22, 2018

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# Remove mandatory fields

 *  Resolved [leeharvey67](https://wordpress.org/support/users/leeharvey67/)
 * (@leeharvey67)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/remove-mandatory-fields/)
 * Please can you let me know if there is a way I can make the name and email fields
   NOT to be mandatory as I would like people to be able to submit tickets anonymously.

Viewing 1 replies (of 1 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/remove-mandatory-fields/#post-10814721)
 * Hi,
 * Set configuration to allow visitor to open support ticket.
    Admin > JS Support
   Ticket > Configurations > Ticket Settings > Visitor Can Create Ticket: Yes
 * [http://docs.joomsky.com/jsst/configuration/ticketsetting.html#visitor-can-create-ticket](http://docs.joomsky.com/jsst/configuration/ticketsetting.html#visitor-can-create-ticket)
 * Email and name is required to send emails notifications. It can not be unpublished.
 * Regards,

Viewing 1 replies (of 1 total)

The topic ‘Remove mandatory fields’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [JoomSky](https://wordpress.org/support/users/rabilal/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/remove-mandatory-fields/#post-10814721)
 * Status: resolved