Title: Remove plugin error
Last modified: February 3, 2021

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# Remove plugin error

 *  Resolved [msdesignfoto](https://wordpress.org/support/users/msdesignfoto/)
 * (@msdesignfoto)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/remove-plugin-error-2/)
 * Hello
 * I installed your plugin to try to customize the sale badge in the store I’m developing,
   but…
 * First issue: I selected an image, inserted the image dimensions, saved both, 
   and refreshed the store catalog. No change in the sale badge in the products 
   listing, neither the product itself.
 * Second issue: as the plugin apparently didn’t work, I was to remove it. WordPress
   give a critical error when trying to remove it.
 * Is there a way to fix either of these issues? I would like to customize the sale
   badge; if that is not possible, then help me removing the plugin.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fremove-plugin-error-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [NsThemes](https://wordpress.org/support/users/nsthemes/)
 * (@nsthemes)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/remove-plugin-error-2/#post-14026794)
 * Hello [@msdesignfoto](https://wordpress.org/support/users/msdesignfoto/)
 * can you tell us your:
 * – WordPress version
    – WooCommerce version – Theme name and version
 * Best regards
 *  Thread Starter [msdesignfoto](https://wordpress.org/support/users/msdesignfoto/)
 * (@msdesignfoto)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/remove-plugin-error-2/#post-14027120)
 * Hello
 * Here you go:
 * WordPress: 5.6.1
    WooCommerce: 4.9.2 Theme: ShoppingCart 1.1.4
 * I hope you can fix this for other users.
    Meanwhile, I managed to remove the 
   plugin going to Cpanel > File Manager, and removing the “NS Product icon badge”
   plugin folder.
 * Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Remove plugin error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/product-icon-badge_87b668.svg)
 * [NS Product icon badge](https://wordpress.org/plugins/product-icon-badge/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/product-icon-badge/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/product-icon-badge/)
 * [Active Topics](https://wordpress.org/support/plugin/product-icon-badge/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-icon-badge/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-icon-badge/reviews/)

## Tags

 * [remove](https://wordpress.org/support/topic-tag/remove/)
 * [sale](https://wordpress.org/support/topic-tag/sale/)

 * 2 replies
 * 2 participants
 * Last reply from: [msdesignfoto](https://wordpress.org/support/users/msdesignfoto/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/remove-plugin-error-2/#post-14027120)
 * Status: resolved