Renaming of custom fields on member page not working

  • Resolved stefan281

    (@stefan281)


    4 years, 5 months ago

    Hi,
    I implemented some custom field “Handy” in the default profile. Then I added the custom field to member site. Everything worked well.
    Then I renamed the custrom field do “Mobile” in the default profile. The new field name is now showed in the default profile but not on the member site. I tried several things to change the field name on the member site to “Moble”. But I was not successfull.
    How can I align the name of the cutoms field on the member page to the profile page?
    Thanks for any help,
    Stefan

    • This topic was modified 4 years, 5 months ago by stefan281.
Viewing 11 replies - 1 through 11 (of 11 total)
  • missveronica

    (@missveronicatv)

    4 years, 5 months ago

    @stefan281

    Try to delete the user field “Handy” in the UM Forms Designer “Fields Manager” popup.

    Thread Starter stefan281

    (@stefan281)

    4 years, 4 months ago

    Thanks. Unfortunately this doesn’t work.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hi @stefan281

    Are you changing the label via UM Form Builder? You need to change the name in the “Label” field and not in the “Title” of the field settings.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hi @stefan281

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

    Thread Starter stefan281

    (@stefan281)

    4 years, 4 months ago

    Thank you @champsupertramp

    Yes, im changing the label via UM Form Builder. I changed the Label and the Title.
    In the default profile form it works fine, but not in the memberlist. There is still “Handy” visible.
    Regards,
    Stefan

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hi @stefan281

    Does your site have caching plugin or server-side cache? If so, please try clearing the cache and see if this is causing the issue.

    Regards,

    Thread Starter stefan281

    (@stefan281)

    4 years, 4 months ago

    Thank you @champsupertramp

    There is neither a cache plugin installed nor a server-based cache.

    Regards,
    Stefan

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hi @stefan281

    Could you please try changing the name from “Mobile” to “Test field”? Let’s see if it shows to the Member Directory filter. There’s already a “Mobile” field in the Profile form maybe you’re confused with this.

    Regards,

    Thread Starter stefan281

    (@stefan281)

    4 years, 4 months ago

    Thanks @champsupertramp
    I change the name to “Test field”. But in the member directory, Test field doesn’t apper. Neither in the filter, the sorting options nor the list. Hanynumber still sticks.
    Regards,
    Stefan

    • This reply was modified 4 years, 4 months ago by stefan281.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hi @stefan281

    I couldn’t reproduce the issue on our end. Please see my test in the video:
    https://drive.google.com/file/d/1Au7eFJwa4Pe9-cofz2e60ejwLh3jGDSm/view?usp=sharing

    What’s the version of UM you’re using on your site?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    4 years, 4 months ago

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 11 replies - 1 through 11 (of 11 total)

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