Title: Renewing subscription clears course progress
Last modified: August 7, 2023

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# Renewing subscription clears course progress

 *  [Ewa Kara](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * (@ewakaraszkiewicz)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/)
 * Hi,
 * I wrote about this 8 months ago but it wasn’t fixed yet. So I am coming back –
 * I’m using Tutor (PRO) together with Woocommerce and Woocommerce Subscription 
   plugin.
 * Users are paying a monthly fee to stay on the course.
   Unfortunately, every time
   they renew – their progress in the course IS CLEARED which doesn’t make sense–
   the course is still in progress, they are paying, and their progress should stay
   unchanged.
 * Can you fix it, please?
 * Thanks,
   Ewa

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * (@jobayertuser)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-16955716)
 * Dear [@ewakaraszkiewicz](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * Actually we have reported this problem many times before but for other feature
   functionality fix and improvement we are not managed to fix it yet. But I will
   sit with dev team to solve this problem.
 *  Thread Starter [Ewa Kara](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * (@ewakaraszkiewicz)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-16955789)
 * Yes, please take care of it.
 * Thanks!
 *  Plugin Support [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * (@jobayertuser)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-16955813)
 * Dear [@ewakaraszkiewicz](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * Actually we recieved lot of feature request fucntional improvement request everyday
   and to develop or fix any specific functionality we always check the prioritize
   list. And as the amount of WooCommerce subcriptions user is very few for Tutor
   LMS and we did not get much report for this and that why the improvement scheduled
   delayed. But I have already discussed this with them hopefully we will fix it
   soon.
 *  Thread Starter [Ewa Kara](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * (@ewakaraszkiewicz)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-16955839)
 * dear [@jobayertuser](https://wordpress.org/support/users/jobayertuser/), 
   this
   is much appreciated, thanks!
 *  Thread Starter [Ewa Kara](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * (@ewakaraszkiewicz)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-17067917)
 * Hi, any updates on this?
 * I noticed a new Tutor version has been released, was my issue addressed by any
   chance?
 * Thanks,
 *  Plugin Support [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * (@jobayertuser)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-17076863)
 * Dear [@ewakaraszkiewicz](https://wordpress.org/support/users/ewakaraszkiewicz/)
 * Thank you for your understanding, and it’s good to hear that you’ve been actively
   raising this issue with your development team. Prioritizing based on user requests
   is a common practice, and I appreciate your efforts in advocating for this feature.
   Hopefully, it will be addressed in a future release to enhance the user experience.
   If you have any other questions or need assistance with anything else, feel free
   to ask.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Renewing subscription clears course progress’ is closed to new replies.

 * ![](https://ps.w.org/tutor/assets/icon-256x256.gif?rev=3193875)
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 * 6 replies
 * 2 participants
 * Last reply from: [Md. Jobayer Al Mahmud](https://wordpress.org/support/users/jobayertuser/)
 * Last activity: [2 years, 8 months ago](https://wordpress.org/support/topic/renewing-subscription-clears-course-progress/#post-17076863)
 * Status: not resolved