Title: Reoccurring error message
Last modified: June 3, 2024

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# Reoccurring error message

 *  Resolved [hellen38](https://wordpress.org/support/users/hellen38/)
 * (@hellen38)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/reoccurring-error-message/)
 * I keep getting these messages, all of sudden, I follow instructions clear it 
   and then 2 days later its back , could you advise as to what can be done, thanks.
 * Notifications Jun 03 2024 18:36:38: Error occurred on last SpamFireWall check.
   SpamFireWall database is outdated. Please, try to synchronize with the cloud.
   You can get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/reoccurring-error-message/#post-17800183)
 * Hello [@hellen38](https://wordpress.org/support/users/hellen38/),
 * Please, deactivate the plugin with the “Complete deactivation” option enabled
   and then activate it again.
   1. Enter the Antispam by Cleantalk plugin settings.(
   WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
   2. Check the last settings “Complete deactivation” and save changes.3. Deactivate
   the plugin on the “Plugins” page in WordPress Dashboard.4. Then activate it.5.
   Enter your access key in the plugin’s settings and save settings.
 * Did it help?
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/reoccurring-error-message/#post-17808498)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  [sglynch](https://wordpress.org/support/users/sglynch/)
 * (@sglynch)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/reoccurring-error-message/#post-18043665)
 * I am getting the same error. Tried the steps above but has not resolved it
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/reoccurring-error-message/#post-18043714)
 * Hello,
 * Could you please contact us via our [ticket system](https://cleantalk.org/my/support/open)
   and send us a php error log?
 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/reoccurring-error-message/#post-18059815)
 * Hello.
 * We haven’t heard back from you in a few days, so I’m going to mark this topic
   as “resolved”.If you have any further questions, you can start a new topic or
   contact us via our private Ticket System: 
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Reoccurring error message’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Anti Spam for Contact Forms, Comments & Online Stores - CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/reoccurring-error-message/#post-18059815)
 * Status: resolved