• Resolved Noah Britton

    (@thrivedesign)


    90 second video shows me reordering items and showing no JS error in Console.

    WP and all plugins are up to date.

    Not sure what I’m doing wrong 🙂

    Here is a list of plugins installed
    Advanced Custom Fields PRODeactivate
    Select Autoptimize
    Select Category Order and Taxonomy Terms Order
    Select Check and Enable GZIP compression
    Select Classic Editor
    Select Cloudflare
    Select Custom Post Type UI
    Select Easy Modal
    Select Envato Market
    Select GZip Ninja Speed Compression
    Select Portfolio Post Type
    Select Post Types Order
    Select Redirection
    Select ReOrder Post Within Categories
    Select Rich Text Excerpts
    Select Simple 301 Redirects
    Select Simple Custom Post Order
    Select Slider Revolution
    Select Thrive Care Plan Plugin
    Select Ultimate Dashboard PRO
    Select WPBakery Page Builder
    Select Yoast SEO

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • try with Autoptimize disabled by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter Noah Britton

    (@thrivedesign)

    Thank you for the response.

    The issue persists when I use the variable.

    Any other thoughts

    Plugin Author Aurovrata Venet

    (@aurovrata)

    Hi Noah,

    thanks for the video, that’s a very clear way to describing your issue!

    so the plugin is working fine, the fact that you are able to see your manual order in the back-end means it was saved properly in the custom table the plugin uses.

    The issue is the loading of the posts in the front end, and I suspect that your Portfolio custom posts is using a custom query which is supressing query filters. The plugin works by filtering the sql queries to reorder the DB results. If these filters are supressed the plugin never intercepts your DB post query and therefore the default order is returned.

    For a more detailed explanation please see this thread.

    You will need to dig into the theme code and possibly create a new page template with an un-supressed query to get th right results.

    Plugin Author Aurovrata Venet

    (@aurovrata)

    Not having heard back, I am assuming the issue has been resolved and marking this thread as such.

Viewing 4 replies - 1 through 4 (of 4 total)

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