Title: Replace Placeholder
Last modified: September 9, 2022

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# Replace Placeholder

 *  Resolved [vccooper](https://wordpress.org/support/users/vccooper/)
 * (@vccooper)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/replace-placeholder/)
 * Hi.
 * Is it possible to change the default Placeholder in the Subject field (“What’s
   this support ticket about?”) to something else?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Rafi Ahmed](https://wordpress.org/support/users/rafiahmedd/)
 * (@rafiahmedd)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/replace-placeholder/#post-15999530)
 * Hi [@vccooper](https://wordpress.org/support/users/vccooper/),
 * Yes, you can change the subject field placeholder from Global Settings -> Ticket
   Form Config.
 * Have a good day!
 * Thanks
 *  Thread Starter [vccooper](https://wordpress.org/support/users/vccooper/)
 * (@vccooper)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/replace-placeholder/#post-16003055)
 * Thanks Rafi, but there seems to be no option to change the placeholder. Just 
   about everything else can be changed, except for the placeholder. To be clear,
   I’m specifically talking about what currently says: “What’s this support ticket
   about?” (inside the ticket subject field).
 *  Thread Starter [vccooper](https://wordpress.org/support/users/vccooper/)
 * (@vccooper)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/replace-placeholder/#post-16003103)
 * Disregard please. I found the Placeholder text string in CustomerPortalHandler.
   php and changed it there. Thanks though… nice plugin!
 *  [Rafi Ahmed](https://wordpress.org/support/users/rafiahmedd/)
 * (@rafiahmedd)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/replace-placeholder/#post-16010710)
 * [@vccooper](https://wordpress.org/support/users/vccooper/) I will add this to
   our feature request list.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Replace Placeholder’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Rafi Ahmed](https://wordpress.org/support/users/rafiahmedd/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/replace-placeholder/#post-16010710)
 * Status: resolved