Title: “reply-to” or “missing body” error
Last modified: October 17, 2019

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# “reply-to” or “missing body” error

 *  [vicowilliams](https://wordpress.org/support/users/vicowilliams/)
 * (@vicowilliams)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/reply-to-error-3/)
 * Hi,
 * I’m tryng to configure this plugin to send email via SMTP in my woocommerce e-
   shop.
 * I got two problems:
 * 1) if I configure the plugin to use PHPMailer, i got this error: **Invalid “Reply-
   To” e-mail address “\*\*\*”**
    I looked around without success to remove the 
   reply-to field that is unusefull in my case. Any idea to filter it?
 * 2) if I configure this plugin to use PostSMTP i got this instead: **No body specified**
   
   Clearly the body is present, and without the plugin, it was correctly sent. (
   maybe is a problem related to the fact that it’s an html mail?)
 * There is a way to solve?
 * Thanks in advance.
    -  This topic was modified 6 years, 8 months ago by [vicowilliams](https://wordpress.org/support/users/vicowilliams/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [leebaz](https://wordpress.org/support/users/leebaz/)
 * (@leebaz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/reply-to-error-3/#post-12072131)
 * I’m seeing a similar problem: the emails work when I set it to postSMTP but the
   contact forms no longer work. If I use the PHPMailer option the contact forms
   work (Ninja Forms and Contact Form 7) but I get an invalid reply-to address in
   the woocommerce order email.
    Any suggestions?
 *  [leebaz](https://wordpress.org/support/users/leebaz/)
 * (@leebaz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/reply-to-error-3/#post-12072139)
 * With postSMTP option, contact forms fail
    5.2.0 STOREDRV.Submission.Exception:
   SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due
   to a permanent exception with message Cannot submit message
 * With the PHPMailer option contact forms work but WooCommerce put the customer
   names instead of the customer email address:
 * Invalid “Reply-To” e-mail address “First Last”

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘“reply-to” or “missing body” error’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [leebaz](https://wordpress.org/support/users/leebaz/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/reply-to-error-3/#post-12072139)
 * Status: not resolved