Title: Reporting bug
Last modified: May 15, 2023

---

# Reporting bug

 *  Resolved [drachires](https://wordpress.org/support/users/drachires/)
 * (@drachires)
 * [3 years ago](https://wordpress.org/support/topic/reporting-bug-2/)
 * **Warning**: require_once(/home/763140.cloudwaysapps.com/gnfnrvdfxc/public_html/
   wp-content/plugins/customer-reviews-woocommerce-5.26.1-nulled/includes/emails/
   class-cr-email-func.php): Failed to open stream: No such file or directory in**/
   home/763140.cloudwaysapps.com/gnfnrvdfxc/public_html/wp-content/plugins/customer-
   reviews-woocommerce-5.26.1-nulled/class-ivole.php** on line **7**
 * **Fatal error**: Uncaught Error: Failed opening required ‘/home/763140.cloudwaysapps.
   com/gnfnrvdfxc/public_html/wp-content/plugins/customer-reviews-woocommerce-5.26.1-
   nulled/includes/emails/class-cr-email-func.php’ (include_path=’/home/763140.cloudwaysapps.
   com/gnfnrvdfxc/public_html/wp-content/plugins/kirki/:/home/763140.cloudwaysapps.
   com/gnfnrvdfxc/public_html/wp-content/plugins/kirki/core:.:/usr/share/php’) in/
   home/763140.cloudwaysapps.com/gnfnrvdfxc/public_html/wp-content/plugins/customer-
   reviews-woocommerce-5.26.1-nulled/class-ivole.php:7 Stack trace: #0 /home/763140.
   cloudwaysapps.com/gnfnrvdfxc/public_html/wp-content/plugins/customer-reviews-
   woocommerce-5.26.1-nulled/ivole.php(46): require_once() #1 /home/763140.cloudwaysapps.
   com/gnfnrvdfxc/public_html/wp-admin/includes/plugin.php(2314): include_once(‘/
   home/763140.cl…’) #2 /home/763140.cloudwaysapps.com/gnfnrvdfxc/public_html/wp-
   admin/plugins.php(192): plugin_sandbox_scrape() #3 {main} thrown in **/home/763140.
   cloudwaysapps.com/gnfnrvdfxc/public_html/wp-content/plugins/customer-reviews-
   woocommerce-5.26.1-nulled/class-ivole.php** on line **7**

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [pear8398](https://wordpress.org/support/users/pear8398/)
 * (@pear8398)
 * [3 years ago](https://wordpress.org/support/topic/reporting-bug-2/#post-16739281)
 * Hi,
 * Thank you for using CusRev.
 * Can you please download a fresh copy of our plugin from WordPress.org, reinstall
   it and recheck this issue?
    [https://downloads.wordpress.org/plugin/customer-reviews-woocommerce.5.26.1.zip](https://downloads.wordpress.org/plugin/customer-reviews-woocommerce.5.26.1.zip)
 *  Plugin Support [pistachio6321](https://wordpress.org/support/users/pistachio6321/)
 * (@pistachio6321)
 * [3 years ago](https://wordpress.org/support/topic/reporting-bug-2/#post-16739802)
 * Looking at the directory name that you shared, it seems that you are using a 
   pirated (“nulled”) version of our plugin. We do not provide support in this case.
 *     ```wp-block-code
       customer-reviews-woocommerce-5.26.1-nulled
       ```
   

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Reporting bug’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [pistachio6321](https://wordpress.org/support/users/pistachio6321/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/reporting-bug-2/#post-16739802)
 * Status: resolved