Title: Reporting Issues Last modified: August 21, 2016 --- # Reporting Issues * Resolved [Beka Rice](https://wordpress.org/support/users/bekarice/) * (@bekarice) * [12 years, 5 months ago](https://wordpress.org/support/topic/reporting-issues/) * Hi all, I’m using Shopp 1.3 and testing out reporting. When I try to set reporting to anything but “By Hour”, I’m not able to do so and clicking “Filter” reverts back to “By Hour” instead of “By Day”, etc. Not sure if this is a bug or the result of only having one day worth of orders. * I also wasn’t able to view anything under Reports > Products, despite the fact that I created test orders with 3 different products. I’m not sure what’s going on with this and what’s supposed to be displayed, but figured I’d bring this to your attention. * I’m testing this on a new WP install with nothing else activated using TwentyTwelve. I’m not running this on a live site so I don’t need a speedy response, but wanted to give you heads up in case you can replicate it. The rest of the reporting features look great 🙂 * As a side note, product image galleries display a bit weird (images scattered on two rows with 3 thumbnails) in TwentyTwelve. Not sure if that persist with a theme that has Shopp support, but I figured I’d point it out since I noticed it. * [http://wordpress.org/plugins/shopp/](http://wordpress.org/plugins/shopp/) Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Clifton Griffin](https://wordpress.org/support/users/clifgriffin/) * (@clifgriffin) * [12 years, 5 months ago](https://wordpress.org/support/topic/reporting-issues/#post-4421399) * Hi Beka! * You are indeed correct, this is a bug. It’s a regression that inadvertently slipped in during the last few days of development. * But, the good news is, I’ve already patched it in core. You can download the latest dev version of 1.3, which is exactly the same as the version here with 3 minor patches here: [https://github.com/ingenesis/shopp/archive/1.3.x.zip](https://github.com/ingenesis/shopp/archive/1.3.x.zip) * As far as the display issues in Twenty Twelve, I would need to see a screenshot to better understand what you’re running into. * Kind regards, Clif * Thread Starter [Beka Rice](https://wordpress.org/support/users/bekarice/) * (@bekarice) * [12 years, 5 months ago](https://wordpress.org/support/topic/reporting-issues/#post-4421411) * Hey Clif, thanks for the fast reply and the updates! I just wanted to point it out in case it flew under the radar in testing 🙂 * As for the image gallery weirdness, you can see this: [https://i.cloudup.com/U20AXvTjE4.png](https://i.cloudup.com/U20AXvTjE4.png) * Thumbnails just end up staggered with >2 images so it looks a little rough. * Plugin Author [Clifton Griffin](https://wordpress.org/support/users/clifgriffin/) * (@clifgriffin) * [12 years, 5 months ago](https://wordpress.org/support/topic/reporting-issues/#post-4421423) * Hi Beka, * Looks like you were right on that one too. For whatever reason, it was only happening on Twenty Twelve. * The relevant issue report: [https://github.com/ingenesis/shopp/issues/2653](https://github.com/ingenesis/shopp/issues/2653) * The latest 1.3x download will have this change as well. * Regards, Clif * Thread Starter [Beka Rice](https://wordpress.org/support/users/bekarice/) * (@bekarice) * [12 years, 5 months ago](https://wordpress.org/support/topic/reporting-issues/#post-4421424) * Thanks 🙂 Looks like everything else is good to go! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Reporting Issues’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/shopp_9fa7a1.svg) * [Shopp](https://wordpress.org/plugins/shopp/) * [Frequently Asked Questions](https://wordpress.org/plugins/shopp/#faq) * [Support Threads](https://wordpress.org/support/plugin/shopp/) * [Active Topics](https://wordpress.org/support/plugin/shopp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/shopp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/shopp/reviews/) * 4 replies * 2 participants * Last reply from: [Beka Rice](https://wordpress.org/support/users/bekarice/) * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/reporting-issues/#post-4421424) * Status: resolved