Title: Request cannot be processsed Last modified: November 19, 2022 --- # Request cannot be processsed * Resolved [rockstaremperor](https://wordpress.org/support/users/rockstaremperor/) * (@rockstaremperor) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/) * Hi, * I installed Ninja Firewall few days back. Today, I was editing the settings of Litespeed cache plugin and when I saved changes, I got the following error: * ``` Sorry 193.203.202.215, your request cannot be processed. For security reasons, it was blocked and logged. NinjaFirewall If you believe this was an error please contact the webmaster and enclose the following incident ID: [ #5698676 ] ``` * And one more thing, when I checked above ip at [https://ipinfo.io/](https://ipinfo.io/), it shows to a different country from where I am. * So I used a VPN but still got the same error with different ip as below * ``` Sorry 102.129.254.77, your request cannot be processed. For security reasons, it was blocked and logged. NinjaFirewall If you believe this was an error please contact the webmaster and enclose the following incident ID: [ #6875268 ] ``` * The VPN ip I am using is “185.202.221.49” whereas the error above shows the ip as “102.129.254.77”. * Below is the Firewall log * ``` #5698676 HIGH 540 193.203.202.215 POST /wp-admin/admin.php - Localhost IP in GET/POST request - [POST:object-host = localhost] - www.------.com #6875268 HIGH 540 102.129.254.77 POST /wp-admin/admin.php - Localhost IP in GET/POST request - [POST:object-host = localhost] - www.------.com ``` * Please help. Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [rockstaremperor](https://wordpress.org/support/users/rockstaremperor/) * (@rockstaremperor) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16216135) * Well, ip problem is solved now after configuring a setting in Litespeed server. But I cannot still add header/footer script nor modify cache plugin settings in WordPress dashboard. Each time, I am getting the above error. * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16216797) * Go to the “Firewall Policies” page, click the “Intermediate Policies” tab, scroll down to “Block localhost IP in GET/POST request” and disable it. * Thread Starter [rockstaremperor](https://wordpress.org/support/users/rockstaremperor/) * (@rockstaremperor) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16219672) * Thanks, it solved the cache plugin configuration. However, when editing Header/ Footer scripts, I am getting the same error above. Now how do I solve this one? * Is there any easy preset for non-technical person to just install Ninja and does not have to face any above or other errors? Before Ninja, I was using Wordfence and I never faced any such errors. * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16222481) * It is very unusual to be blocked by that firewall policy. In most cases, the default configuration works well. * If you are the admin, you are whitelisted by the firewall by default. * Thread Starter [rockstaremperor](https://wordpress.org/support/users/rockstaremperor/) * (@rockstaremperor) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16222513) * I am the admin and I have set default settings in Ninja. I just tried again to edit Footer but still got the same block error. Following is logged in Ninja: * ``` 22/Nov/22 01:41:57 #1648678 INFO - POST /wp-admin/admin-ajax.php - Sanitising user input - [HTTP_REFERER: https://www.workmoneyfun.com/wp-admin/customize.php?return=%2Fwp-admin%2Fplugins.php%3Fplugin_status%3Dall%26paged%3D1%26s] - www.workmoneyfun.com 22/Nov/22 01:42:20 #6935309 CRITICAL 115 POST /index.php - Cross-site scripting - [POST:customized = {"genesis-settings[footer_text]":"

Copyright [footer_copyright] Work Money Fun %c2%b7

Copyright [footer_copyright] Work Money Fun %c2%b7

Copyright [footer_copyright] Work Money Fun %c2%b7 Order Allow,Deny Deny from all Header set Connection keep-alive Options All -Indexes Header always set Strict-Transport-Security "max-age=31536000; includeSubDomains" Header append X-FRAME-OPTIONS "SAMEORIGIN" Header always set X-Content-Type-Options "nosniff" Header always set X-Xss-Protection "1; mode=block" Header set Content-Security-Policy "upgrade-insecure-requests" Header set Referrer-Policy "same-origin" Header always set Permissions-Policy "geolocation=(); midi=();notifications=();push=();sync-xhr=();accelerometer=(); gyroscope=(); magnetometer=(); payment=(); camera=(); microphone=();usb=(); xr=();speaker=(self);vibrate=();fullscreen=(self);" Header set X-Permitted-Cross-Domain-Policies "none" ForceSecureCookie httponly secure same_site_none ServerSignature Off ServerTokens Prod Header always unset "X-Powered-By" Header unset "X-Powered-By" # Block WordPress xmlrpc.php requests order deny,allow deny from all ``` * Ninja Firewall dashboard displays as: * ``` Firewall Dashboard Firewall Enabled Mode NinjaFirewall is running in Full WAF mode. Edition WP Edition ~ Need more security? Explore our supercharged premium version: NinjaFirewall (WP+ Edition) Version 4.5.4 ~ Security rules: 2022-11-21.2 PHP SAPI LITESPEED ~ 8.1.12 Admin user username : You are whitelisted by the firewall. User session It seems that the user session set by NinjaFirewall was not found by the firewall script. Help & configuration Securing WordPress with NinjaFirewall (WP Edition) ``` - This reply was modified 3 years, 6 months ago by [rockstaremperor](https://wordpress.org/support/users/rockstaremperor/). * Plugin Author [nintechnet](https://wordpress.org/support/users/nintechnet/) * (@nintechnet) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16222953) * That’s not normal: if you’re the admin, whatever you do is whitelisted. Maybe you have another plugin or theme that destroys the firewall’s PHP session. You can try to debug it by following that post: [https://blog.nintechnet.com/ninjafirewall-php-sessions-debugging/](https://blog.nintechnet.com/ninjafirewall-php-sessions-debugging/) * Thread Starter [rockstaremperor](https://wordpress.org/support/users/rockstaremperor/) * (@rockstaremperor) * [3 years, 6 months ago](https://wordpress.org/support/topic/request-cannot-be-processsed/#post-16223950) * I was using Wordfence earlier and have completely uninstalled it few days back. Just now I uninstalled Ninja too and reinstalled Ninja. Then following the article above, I added administrator user in wp-config and got green NF in WordPress dashboard admin bar. After this, tried again to edit Footer script but again same error. And here is the log: * ``` 22/Nov/22 07:50:16 #2159749 CRITICAL 115 POST /index.php - Cross-site scripting - [POST:customized = {"genesis-settings[footer_text]":"

Copyright [footer_copyright] Work Money Fun %c2%b7

Copyright [footer_copyright] Work Money Fun %c2%b7 [View post on imgur.com](https://imgur.com/a/72wofcH) * I disabled other security plugins and tried but still same error. * ``` #2340300 CRITICAL 115 POST /index.php - Cross-site scripting - [POST:customized = {"genesis-settings[footer_text]":"

Copyright [footer_copyright] Work Money Fun %c2%b7

Copyright [footer_copyright] Work Money Fun %c2%b7

Copyright [footer_copyright] Work Money Fun %c2%b7